IT Staff/Admin

6 days ago


Batangas, Calabarzon, Philippines PrimeAlliance Full time

The IT Staff / Administrative Assistant plays a dual role in ensuring the smooth operation of both technical systems and office administration. This position is responsible for providing technical support, maintaining hardware and software systems, and assisting with day-to-day administrative tasks.

JOB DESCRIPTION:

  • Provide technical support for all users, ensuring quick and effective resolution of IT-related issues.
  • Perform routine system maintenance to ensure optimal performance of IT systems.
  • Manage and administer system-related tasks, particularly those involving the PARMI system, (ROBOCAT, CRM, and SMS).
  • Monitor and troubleshoot network issues, ensuring minimal downtime.
  • Coordinate with relevant stakeholders to address any escalated IT concerns.
  • Perform related duties as assigned by superior.
  • Maintain compliance with all company policies and procedures.

Expected Deliverables:

  • Fully operational and stable IT systems, including the PARMI system.
  • Timely responses to user concerns and IT service requests.

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