Warehouse Operations Manager

2 hours ago

Batangas, Calabarzon, Philippines Growsari Enterprise Full time ₱360,000 - ₱1,800,000 per year

Job summary:

The Warehouse Operations Manager is in charge of the end to end performance of a Growsari warehouse. Warehouse operations involve the following: order fulfillment (pick and pack) and logistics. A warehouse serves an area covering thousands of customers and transacting tens of millions of Peso a month. The Warehouse Operations Manager handles a team of 2 Supervisors, 5 Team Leads and dozens of staff to run the warehouse as an efficient unit with industry leading performance metrics. The Warehouse Operations Manager temporarily reports to the Operations Excellence Manager.

Key responsibilities:

  • Fulfillment Operations
  • Ensure pick and pack operations follow SOP and meet KPIs for their operations including packing accuracy, out of stock levels and volume handled
  • Escalate out of stock and other inventory issues in a timely manner to reduce loss of business
  • Recommend further process improvements that can be done in the Fulfillment Operations
  • Dispatch Operations
  • Ensure dispatch and delivery team follows all SOPs for dispatch, returns, collections and cancellations
  • Ensure timely and complete returns processing by resolving all variances between expected and actual returns amount
  • Inventory Operations
  • Oversee the entire inventory process and ensuring accurate tracking and monitoring of reports
  • People Management
  • Evaluation of all direct hires
  • Impose sanctions / disciplinary action for any violations committed
  • Recommends / initiate plan of action to control or reduce attrition rate
  • Admin / Reportorial Requirements
  • Sales analysis and operations analysis based on business review requirements
  • Prepare administrative reports such as but not limited to Billing Statements, Request for Payment, Cash Advances, and Purchase Requests
  • Recommends cost-cutting measures to make the hub more profitable

Job Types: Full-time, Permanent

Pay: Php30,000.00 per month

Benefits:

  • Company Christmas gift
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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