Salesforce CRM Administrator

2 days ago

Philippines More Staffing Full time $40,000 - $60,000 per year
Job Description:
About the RoleKey Responsibilities:
  • Assist in the daily administration and support of Salesforce, including user setup, profiles, roles, permissions, and data management.
  • Create and maintain reports, dashboards, and workflows to support business operations.
  • Perform regular system audits and prepare for upgrades.
  • Support data imports, exports, and data cleansing activities.
  • Troubleshoot and resolve user issues and provide training as needed.
  • Collaborate with cross-functional teams to gather requirements and implement solutions.
  • Document processes, workflows, and system configurations.
  • Stay current on Salesforce best practices, new features, and updates.
Requirements:
  • Bachelor's degree in Information Systems, Business, Computer Science, or a related field (or equivalent experience).
  • Salesforce Administrator Certification (ADM 201)
  • Basic understanding of Salesforce platform functionality and best practices.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team in a fast-paced environment.
Preferred Skills:
  • Experience with Salesforce CG Cloud
  • Experience with Salesforce Data Cloud
  • Familiarity with data tools such as Excel, Data Loader, or similar.
  • Exposure to CRM processes in sales, marketing, or customer service.

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