IT Administrator

2 days ago

Philippines Kaptan Talent Solutions, Inc. Full time ₱600,000 - ₱1,200,000 per year

We're looking for an IT Support & Systems Administrator to manage our small business's tech infrastructure. This hands-on role involves providing IT support, managing systems, and ensuring smooth daily operations across our Windows PCs, Mac PCs, O365 apps, Salesforce apps, networked devices, and cloud servers.

Key Responsibilities:

  • Technical Support: Troubleshoot hardware/software issues, manage system updates, security patches, and user accounts for Windows and Mac PCs. Support Office 365 apps, Salesforce apps and other software.
  • Systems Administration: Maintain cloud servers, manage user accounts and permissions, and monitor local networks and connected devices.
  • Salesforce Admin: Handle updates, customizations, and support for Salesforce applications.
  • Network & Security: Maintain network devices, implement security protocols, and monitor cybersecurity measures.
  • System Monitoring & Documentation: Monitor performance, document processes, and create troubleshooting guides.
  • Project Management & Vendor Coordination: Oversee IT projects and manage external vendor relationships.

Qualifications:

  • Proven experience in IT support/systems administration, ideally in a small business.
  • Strong knowledge of Windows OS, macOS, Office 365, cloud servers, and networking.
  • Hands-on experience troubleshooting software applications, especially Salesforce custom apps.
  • Strong project management and communication skills.

Preferred Skills:

  • Experience with cloud collaboration tools.
  • Basic scripting knowledge (PowerShell).
  • Familiarity with data privacy regulations.

Job Types: Full-time, Permanent

Pay: Php60, Php100,000.00 per month

Benefits:

  • Additional leave
  • Health insurance
  • Work from home

Application Question(s):

  • Do you have hands-on experience building and managing infrastructure in AWS?
  • Have you configured Intune for device enrollment and set up M365 compliance features such as retention policies or DLP?
  • Have you worked as the only or primary IT decision-maker in a company, handling both strategy and hands-on technical tasks?
  • Are you familiar with any compliance frameworks like ISO 27001, SOC 2, or HIPAA? If yes, what was your role in meeting these requirements?

Work Location: Remote