Salesforce Trainer

SnappyCX is seeking an experienced Salesforce Trainer to deliver engaging, on-demand training sessions for its client's team. This is a remote, hourly position ideal for a Trainer who is confident leading live, virtual sessions and can effectively support users across various roles in mastering Salesforce. The ideal candidate should have a proven experience in delivering virtual and engaging group training sessions, along with a deep understanding of Salesforce best practices and features and be available for immediate resumption with training sessions starting as early as next week.. You will play a key role in improving our team's confidence and efficiency with Salesforce tools and workflows.

Key Responsibilities:

• Deliver engaging, clear, and structured Salesforce training sessions via Zoom or other remote platforms

• Customize training to meet the needs and roles of various team members

• Provide step-by-step walkthroughs and address team questions in real time

• Assist with improving team efficiency and confidence in using Salesforce

• Recommend best practices and potential improvements to workflows

• Be available to schedule and lead sessions on an as-needed basis

Qualifications:

• Minimum 3–5 years of experience as a Salesforce trainer or consultant

• Proven experience in delivering group training sessions remotely

• Strong understanding of Salesforce CRM functionality, navigation, and use cases.

• Exceptional verbal and written English communication skills

• Ability to explain technical concepts to non-technical users.

• Must be based in the Philippines

About Us:

At SnappyCX, we're more than just a BPO company — we're a catalyst for growth and excellence in customer-centric solutions. With a commitment to delivering exceptional experiences, we empower businesses worldwide by connecting top-tier talent from Africa, the Philippines, and South America with companies across the US, Europe, Canada, and the UK. Whether it's for short-term projects or long-term partnerships, we provide transformative support that drives results. As part of the SnappyCX team, you'll join a dynamic and innovative environment that champions reliability, excellence, and continuous growth. Together, we're redefining the benchmarks of the BPO industry and helping businesses reach new heights.

What We're Looking For:

To succeed as a contractor at SnappyCX, you should be equipped with:

What You'll Bring:

• A working laptop or computer with the following specifications:
  • RAM: Minimum 8GB
  • Laptop: 8th generation (8000 series) Core i5 or higher
  • Desktop: Ryzen series or higher, or Core i3 10th generation or higher
  • Mac: Core i5 2017 or higher, Core i7 2016 or higher
• Internet: A reliable connection with speeds of 20mbps or higher
• Location: Anywhere remote
• Language Proficiency: Excellent command of English, both spoken and written
• Availability: Willingness to work full-time within the client timezone.
• Experience: Previous experience working remotely is highly desirable