Administative & IT Support

2 weeks ago

Davao City, Davao, Philippines Elder Care Homecare Full time ₱600,000 - ₱720,000 per year

Elder Care Homecare is seeking an experienced Administrative & IT Support contractor. We are a private pay homecare agency located in the US with additional expansion planned within the next year. This role is a home based role in Davao Region, Philippines

As Administrative & IT Support contractor, you will be responsible for clerical tasks and appropriately directing clients outreach and inquiries as well as assisting with technical support and compliance administrative tasks. The ideal candidate will have worked in a technology driven environment previously, have a friendly demeanor, strong spoken and written communication skills, and be comfortable being on the phone. We hope you can become a contributing member of the team and support Elder Care Homecare's growth, mission, and goals of Growing Stronger Together.

If you are eager to assist our clients and have a desire to make a difference in patient's lives, we would love to meet you

Responsibilities

Administrative:

  • Answering inbound phone calls of general client questions and concerns with a high level of professionalism and courtesy
  • Directing or escalating client outreach and inquiries to the appropriate internal resources via phone and email when required
  • Thorough documentation of client outreach when internal resources are unavailable
  • Organizing and updating documentation and client files when necessary
  • Assist with process for deactivating caregivers no longer active

Technical Support:

  • Proficiency in Google Workspace (Docs, Sheets, Gmail, Calendar)
  • Using and maintaining digital filing systems and shared drives (e.g. Google Drive)
  • Assisting with helpdesk tasks and basic troubleshooting for office hardware (printers, scanners, workstations) and basic software issues.
  • Providing virtual support via conferencing platforms to assist with troubleshooting and technical issues
  • Utilizing Canva, Photoshop and other tools to create collateral for presentations and other design projects

Requirements

  • Experience working on a remote team in the past
  • Experience providing IT and help desk support in a previous role
  • Previous experience using Canva regularly
  • Attention to detail
  • Strong organizational and communication skills (spoken and written)
  • Previous experience and availability to work US based hours (Eastern Standard Time)

Job Types: Full-time, OJT (On the job training)

Pay: Php12, Php14,000.00 per week

Benefits:

  • Work from home

Application Question(s):

  • Are you able to work the late shift (Eastern Standard Time)?

Experience:

  • Canva or Photoshop: 1 year (Preferred)

Work Location: Remote

  • Customer & Business Support Coordinator

    2 days ago

    Davao City, Davao, Philippines Career Team IT VA Full time

    We're a digital and business transformation partner that crafts solutions to help organisations work smarter through talent, tools, and technology. We bring people together to drive purposeful change—delivering solutions that make businesses and their teams more efficient and connected.This role plays a vital part in keeping operations smooth, customers...

  • Compensation and Benefits Staff

    6 days ago

    Davao City, Davao, Philippines NEW TOWN FRESH PRODUCE CORPORATION Full time ₱168,000 - ₱180,000 per year

    Job Summary:The HR Compensation & Benefits Officer is responsible for designing, administering, and maintaining compensation and benefits programs to ensure the company remains competitive in the market. The role ensures that employees are rewarded fairly, benefits are managed efficiently, and policies are aligned with labor laws and company objectives.Key...

  • hr payroll and benefits staff

    6 days ago

    Davao City, Davao, Philippines NEW TOWN FRESH PRODUCE CORPORATION Full time ₱144,000 - ₱180,000 per year

    Job Summary:The HR Compensation & Benefits Officer is responsible for designing, administering, and maintaining compensation and benefits programs to ensure the company remains competitive in the market. The role ensures that employees are rewarded fairly, benefits are managed efficiently, and policies are aligned with labor laws and company objectives.Key...

  • Academic Program Officer

    1 week ago

    Davao City, Davao, Philippines IT Step Academy Full time ₱200,000 - ₱400,000 per year

    WE'RE HIRINGPosition: Academic Program OfficerLocation: IT Step Academy Philippines – Davao CityType: Full-time | On-siteAre you organized, detail-oriented, and passionate about education?Join our growing team at IT Step Academy PhilippinesResponsibilities:-Coordinate academic programs and schedules-Support instructors and students-Prepare reports and...

  • Compensation and Benefits Officer

    6 days ago

    Davao City, Davao, Philippines NEW TOWN FRESH PRODUCE CORPORATION Full time ₱192,000 per year

    Job Summary:The HR Compensation & Benefits Officer is responsible for designing, administering, and maintaining compensation and benefits programs to ensure the company remains competitive in the market. The role ensures that employees are rewarded fairly, benefits are managed efficiently, and policies are aligned with labor laws and company objectives.Key...

  • Jr. Cloud Engineer

    1 week ago

    Davao City, Davao, Philippines inriver Full time ₱40,000 - ₱80,000 per year

    The Second Line Support Engineer provides advanced technical support for escalated incidents and service requests. The role requires strong knowledge of Microsoft Azure services and Windows Server environments, with daily use of help desk software for case management. The engineer works closely with first line support, SRE, and DevOps teams to maintain high...

  • Jr. Cloud Engineer

    2 days ago

    Davao City, Davao, Philippines inriver Full time ₱300,000 - ₱600,000 per year

    The Second Line Support Engineer provides advanced technical support for escalated incidents and service requests. The role requires strong knowledge of Microsoft Azure services and Windows Server environments, with daily use of help desk software for case management. The engineer works closely with first line support, SRE, and DevOps teams to maintain high...

  • hr payroll and benefits

    6 days ago

    Davao City, Davao, Philippines NEW TOWN FRESH PRODUCE CORPORATION Full time ₱900,000 - ₱1,200,000 per year

    Key Responsibilities:Compensation ManagementAdminister and process employee payroll accurately and on time.Maintain and update salary structures, allowances, and incentive programs.Assist in job evaluation and salary benchmarking to ensure internal equity and market competitiveness.Support in preparing compensation-related reports and analysis for management...

  • senior sales training supervisor

    1 week ago

    Davao City, Davao, Philippines Suntrust Properties, Inc. Full time ₱1,200,000 - ₱3,600,000 per year

    Job SummaryResponsible for rendering various support services to the department, sales personnel and clients and assisting the Assistant Training and Accreditation Manager in the effective conduct and administration of agents' accreditation, trainings and seminars.Duties and Responsibilities-Designs basic training modules-Develops training...

  • HR Generalist

    1 week ago

    Davao City, Davao, Philippines AGRICH AGRICULTURAL DEVELOPMENT INC. Full time ₱600,000 - ₱1,200,000 per year

    Job DescriptionProviding comprehensive HR support, including recruiting, onboarding, training, and employee relationsAdministering compensation and benefits programsEnsuring compliance with relevant labour laws and regulationsDeveloping and implementing HR policies and proceduresAssisting with performance management and career development...