Operations Associate

1 week ago

Pasig, National Capital Region, Philippines Insight Full time

Location: This is Hybrid opportunity. Our office location is at 10th and 11th Floor Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605

Insight at a Glance

  • 14,000+ engaged teammates globally
  • Certified GPTW (Great Place to Work)
  • 20 on Fortune's World's Best Workplaces list
  • $9.2 billion in revenue
  • Received 35+ industry and partner awards in the past year
  • $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Operations Associaterole for a Fortune 500 Solutions Integrator where success and fulfillment go hand in hand. You will be at the forefront of helping businesses transform their cloud, data, AI, cybersecurity, and analytics to ensure they are future-ready.

About the role

The Operations Associatesupports the Operations function and leadership team in both planning for and executing against strategic and operational activities, including supporting event organisation, communications, and projects. They provide a professional and ef fective administrative and organisational support service cross functionally and ensure administrative procedures run smoothly and efficiently. Along the way, you will get to:

  • Support the planning, organisation, and successful execution of various activities for Sales as and when required.
  • To proactively assist the Marketing team with event management operational activities, such as lead capture and distribution to Sales team, and report on event ROI as and when required.
  • Plan the delivery of assigned projects by assigning clear timef rames, responsibilities and deliverables, track and measure project progress and highlight any concerns that may impact successful delivery against the project plan
  • Prepare reporting, score carding and presentations as required to a high standard, so that information is presented in a clear and visually appealing manner
  • Support issue escalation and resolution as required, seeing problems through to successful resolution with clear communication and in a timely manner
  • Monitor and update the ERP system, taking responsibility for the successful resolution of sales operations helpdesk tickets along with any escalation where applicable
  • Ensure the integrity of client data, with a specific focus on contact management
  • Assist with the planning and management of campaigns and incentivisation schemes for the Sales division as and when required.
  • Be AmbITious: This opportunity is not just about what you do today but also about where you can go tomorrow. As a Services Technician Sr., you are positioned for swift advancement within our organization through a structured career path. When you bring your hunger, heart, and harmony to Insight, your potential will be met with continuous opportunities to upskill, earn promotions, and elevate your career.

What we are looking for

  • Bachelor's degree is preferred
  • 1-2 years of relevant experience in Operations
  • Strong attention to details, organization, prioritization, time management and communication skills

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