Finance Operations Associate
2 weeks ago
Qualification:
- Must have 3 years of experience in finance operation
- Bachelor's Degree holder
Job Description - Finance Operations Associate
Goal of establishing a process for reviewing contracts, identifying, calculating, and charging interest fees, and reporting on interest surcharge benefits with a target of customers per quarter.
Deliverables, KPI & SLA:
- Contract Review and Customer Selection
- Status Tracking with Sending of Notifications
- Interest Fee Calculation
- Late Fee Payment Notifications
The parties shall follow the processes indicated in this contract. The processes listed are subject to amendment (s) during this period based on business needs.
High Level Process Overview:
The Supplier Personnel will perform the following Services:
- Review the tracker of assigned accounts.
- Check the accounts' outstanding AR.
- Complete the required fields in the Contract Review Template.
- Review contracts for open invoices and applicable LOBs.
- Prepare a summary of late charges.
- Assess selected accounts (Pilots and Recommendations).
Deliverables: Completed Contract Review Template
Request internal and external notice recipients.
Deliverables: Completed Project Late Fee Contacts Monitor the account status.
- Create and send the internal notification based on the selection criteria and planned timeline.
Deliverables: Internal Notification Recorded in Project Late Fee Tracker
- Create and send the external notification as outlined in the process guidelines.
Deliverables: Late Fee Payment in the Project Late Fee Tracker.
(Check for Dispute Cases, Promises to Pay, and Payment Clearings.
Deliverables: Late Fee Updates in the Project Late Fee Tracker. (Refer to Section 2 for KPIs and SLAs)
- If no progress is made within 7 days after the external notification, apply the interest charge in the system.
Deliverables: Interest Document Posted Online
- If there is still no progress, send an additional external notice and apply the interest charge monthly (up to 2 additional occurrences, or as required).
Deliverables: Late Fee Payment Notice Sent, Updated Project Late Fee Tracker and Interest Document posting (system)
- Generate the late fee statement invoice.
Deliverables: Interest Document (Statement Invoice)
- SAP to request for payment reversal, if applicable.
- Generate the ZU64 Template for the manual late fee invoice.
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