Customer Service

22 hours ago

Makati City, National Capital Region, Philippines OpenMed Inc. Full time $104,000 - $130,878 per year

Who is Carenet health?

For eight consecutive years, Inc. Magazine named Carenet Health as one of America's fastest-growing private companies. Today, we are the premier healthcare engagement and telehealth partner, supporting one in five Americans in four areas of expertise—engagement, telehealth, clinical support and healthcare advocacy and navigation. We remain obsessively focused on delivering exceptional, one-to-one human connections in healthcare: Conversations that educate, motivate, and advise. And we deliver those interactions with outstanding consumer engagement and clinical specialists. Exciting partnerships. Flexible technology. And we prove it with rapid testing and continuous optimization. Our impressive client list includes more than 250 innovative healthcare organizations; most are nationally known US health plans representing both commercial and government markets.

Healthcare Customer Service Representatives' Responsibilities:

  • Provides exceptional customer service and engagement via telephone.
  • Ensures customer satisfaction by providing quality service, identifying customer needs and assisting them with healthcare related issues/concerns that are assessed through outreach programs.
  • Respond to the needs of a 24/7/365 operation as needed.
  • Researches, identifies and problem solves. Verify eligibility of services and places call backs as required.
  • Meets and supports established service and sales and business objectives by meeting and exceeding performance standards.
  • Adapts communication style to persons representing diverse personal, professional, cultural and socio-economic backgrounds.
  • Ability to multi-task (simultaneously think, talk, type)
  • Uses excellent listening skills to receive, process and document detailed information.

What You'll Need to Be Successful here:

  • High School Diploma or General Education Degree (GED) / Bachelor's Degree
  • Minimum of 2 years of related experience in medical office/clinic, institutional setting, or telephonic customer service; Experience with Health Insurance, Managed Care concepts and/or Clinical Helpdesk is preferred.
  • Adept with MS Office stack, internet software, and e-mail management
  • Strong English Communication Skills
  • Ability to read, analyze, and interpret company software, guidelines, health references, or technical procedures
  • Sales knack is a plus
  • Personable and values integrity
  • Must be willing to work on shifting schedule or night shift, report on-site in our Circuit Makati office (no hybrid setup)

  • Customer Service Representative

    23 hours ago

    Quezon City, National Capital Region, Philippines Transworld Systems Customer Service LLC Full time ₱30,000 per year

    TSI (Transworld Systems Inc.)HIRING CSR CALL AGENTSStart date: October 13 or 20, 2025Location: 5F Cyberpod 2, Eton Centris Quezon Ave., Quezon City (Onsite)US Utility AccountProcess: Verint assessment, TA interview and Final interview. (VIRTUAL PROCESS ONLY)Perks:30,000 salary package.20% night differential.Free HMO for 2 dependents upon...

  • Customer Service Manager

    22 hours ago

    Quezon City, National Capital Region, Philippines DISCOVER GROUP OF TRAVEL SERVICE INC. Full time ₱20,000 - ₱40,000 per year

    As a Customer Service Manager for our travel agency, you will lead and oversee the customer service operations to ensure excellent client support across all communication channels. You will be responsible for supervising customer service representatives, ensuring proper handling and timely resolution of client concerns, and maintaining high service...

  • Event Florist

    23 hours ago

    Quezon City, National Capital Region, Philippines Kaizen United Customer Service Company Full time ₱396,000 per year

    Client Consultation: Meet with clients, event planners, and businesses to discuss their floral needs, event theme, style, and budget.Essential Skills & QualificationsArtistic and Creative: A strong eye for design, color, balance, and floral composition.Customer Service Skills: The ability to communicate effectively, understand client needs, and provide...

  • Customer Service Representative

    22 hours ago

    Quezon City, National Capital Region, Philippines DISCOVER GROUP OF TRAVEL SERVICE INC. Full time ₱104,000 - ₱130,878 per year

    Job Description:As a Customer Service Representative for our travel agency, you will be responsible for ensuring excellent customer service by promptly addressing client concerns and inquiries across various departments. Your primary tasks will include monitoring client messages, endorsing them to the appropriate department, following up on client cases,...

  • customer service

    22 hours ago

    Makati City, National Capital Region, Philippines MKS WORKFORCE MANAGEMENT SERVICES INC Full time $104,000 - $130,878 per year

    About the role We are seeking a passionate and dedicated Customer Service professional to join our dynamic team at MKS WORKFORCE MANAGEMENT SERVICES INC'. As a Customer Service representative, you will play a crucial role in providing exceptional support to our valued clients, ensuring their satisfaction and loyalty. This full-time position is based in...

  • IT/Customer Service

    22 hours ago

    Makati City, National Capital Region, Philippines Booth and Partners Pte Ltd Full time $20,000 - $30,000 per year

    Job Summary: We are excited to offer a flexible, fully remote opportunity for a Customer Support Advocate to join our team. This is a non-salaried, contract-based position ideal for individuals seeking remote work with adaptable hours and a performance-based pay structure. As a Customer Support Advocate, you will serve as a front-line liaison between our...

  • Customer Service Representative

    22 hours ago

    Quezon City, National Capital Region, Philippines DISCOVER GROUP OF TRAVEL SERVICE INC. Full time ₱16,000 - ₱20,000 per year

    Job Description:Manages client accounts after deals are finalized by the Sales team.Oversees tour details, including booking terms and full client journey — from Visa Assistance to end of tour.Coordinates with the Customer Service team for account handover, including rebookings and refunds.Handles collection of payments: package fees, visa funds, taxes,...

  • Customer Service

    4 days ago

    Makati City, National Capital Region, Philippines Peak Outsourcing Full time

    OverviewCustomer Service | Reservations Specialist | Up to 40K. We are looking for highly motivated and customer-centric Hotel Reservations Agents to join our growing BPO team. As a key player in delivering exceptional service to our hotel clients, you will assist guests with reservations, bookings, inquiries, and support regarding hotel services and...

  • Customer Service

    22 hours ago

    Makati City, National Capital Region, Philippines Peak Outsourcing Full time ₱270,000 - ₱300,000 per year

    Comp Package:Basic Pay: 27,000Upfront Allowance: 3,000Performance Bonus: Up to 10, ,000 Sign on BonusJob Overview:We are looking for highly motivated and customer-centric Hotel Reservations Agents to join our growing BPO team. As a key player in delivering exceptional service to our hotel clients, you will assist guests with reservations, bookings,...

  • Customer Service

    5 days ago

    Makati City, National Capital Region, Philippines Kone México Full time

    Customer Service & Admin Spare Parts Officer page is loaded## Customer Service & Admin Spare Parts Officerlocations: Makati Citytime type: Vollzeitposted on: Heute ausgeschriebenjob requisition id: R0652422KONE is embarking upon an exciting growth phase and as such we are seeking for a Spare Parts Officer to join our Customer Service and Admin...