customer service

1 hour ago

Makati City, National Capital Region, Philippines Electronic Security Systems Corporation (ESSCOR) Full time ₱180,000 - ₱240,000 per year

· minimum years of experience in a call center environment

· Knowledge of customer service practices and principles

· Professional phone etiquette

· Exceptional listening and conflict resolution skills

·       Attend to all calls and alarm signals in a timely and efficient manner, and according to operating procedures

·       Responsible for maintaining and updating customer account data

·       Work closely with team members to ensure accuracy of records and proper records keeping

·       Arranging and scheduling maintenance with clients and internal departments

·       Creating of Case/Service Appointments for the month

·       Maintain a good filing system

·       Handles other administrative matters where necessary

·       Handle customers' complaints via phone or correspondence professionally

·       Resolve customer queries efficiently and escalate problems/issues promptly

·       Ensure excellent service delivery to both internal, external clients and partners

·       Drive business quality and align objectives with consistent best practices and benchmarking

·       Participate actively in the client retention strategies

·       Meticulous, organized and an effective team player

·       Manage all inbound and outbound calls in a timely and professional manner

·       Performs other related duties as may be assigned from time to time.

  • Customer Service Representative

    2 weeks ago

    Marikina City, National Capital Region, Philippines CARLCARE SERVICE PH INC. Full time ₱15,000 - ₱30,000 per year

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    Marikina City, National Capital Region, Philippines Carlcare Service PH Inc. Full time ₱252,000 - ₱300,000 per year

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    Quezon City, National Capital Region, Philippines St. Joseph the Worker Labor Service Cooperative Full time ₱200,000 - ₱400,000 per year

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    Makati City, National Capital Region, Philippines Marie France Bodyline International, Inc. Full time ₱200,000 - ₱250,000 per year

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    Makati City, National Capital Region, Philippines Loop Contact Solutions Full time ₱144,000 - ₱600,000 per year

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    Makati City, National Capital Region, Philippines Emapta Full time ₱35,000 - ₱40,000 per year

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    3 hours ago

    Makati City, National Capital Region, Philippines GFC Full time ₱150,000 - ₱250,000 per year

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    2 weeks ago

    Makati City, National Capital Region, Philippines CEVA IT SHARED SERVICE Full time ₱300,000 - ₱600,000 per year

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    1 hour ago

    Makati City, National Capital Region, Philippines YINSHAN LENDING INC Full time ₱1,000,000 - ₱1,800,000 per year

    Join the dynamic customer service team at Yinshan Lending Inc. as a Customer Service Representative. In this full-time role based in Makati City, Metro Manila, you will be the friendly face of the company, providing exceptional support and assistance to our valued customers. Your expertise in customer service and problem-solving will be pivotal in ensuring...

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    2 hours ago

    Makati City, National Capital Region, Philippines KMC Solutions Full time ₱150,000 - ₱250,000 per year

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