BPO - Quality Analyst

1 week ago


Cebu City, Central Visayas, Philippines Stark Asia Solutions, Inc Full time ₱300,000 - ₱600,000 per year

Qualification:

  • 2 - 4 years of overall experience with 1-2 year experience in providing quality monitoring feedbacks in call centre sales domain

Essential Hiring Skills

1.Ability to Mentor agents and give feedback of calls monitored

2.Act as a Subject Matter Specialist

3.Participate in teleconferences and meetings initiated by the customer

4.Take ownership of issues and escalations

  1. Ability to plan, prioritize, organize and communicate with client

Job Type: Full-time

Pay: Up to Php34,000.00 per month

Benefits:

  • Company Christmas gift
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Promotion to permanent employee

Work Location: In person


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