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Customer Service Representative- Alabang

2 weeks ago

Ayala Alabang, National Capital Region, Philippines Stark Asia Solutions, Inc Full time ₱300,000 - ₱360,000 per year

Key Responsibilities:

  • Responding to queries and providing assistance for questions and problems.
  • Following up with customers to ensure full resolution of issues.
  • Running reports to analyze common complaints and problems.
  • Utilizes knowledge base information to answer customer inquiries and alerts supervisor or lead worker when there is confusion or absence of information to answer particular questions

Key Qualifications

  • At least 1st year completed in college no back subjects.
  • Minimum 18 months relevant BPO work experience
  • We are also accepting High School Graduate or Senior High School Graduate with minimum of 4 years BPO working experience
  • With Good communication skills
  • With no issues and concerns reporting onsite 100%. Candidates who live nearby our offices will have better advantages
  • With no issues and concerns working on night shifts, shifting schedules and split offs as necessary, working on holidays and weekends.

Why apply with us?

  • Quarterly Performance Bonus
  • 24 Leaves annually
  • Competitive HMO and Life Insurance for the employee and 2 eligible dependents upon hire
  • Outstanding career development opportunities and fast track career progression
  • Enjoy a fair work-life balance.
  • Learning and Development Trainings
  • We value Inclusion and Diversity
  • Great Place to Work Certified

Job Highlights:

  • Competitive salary package
  • HMO for employee and 2 dependents
  • Performance bonus
  • Career development opportunities

Job Types: Full-time, Permanent

Pay: Php26, Php30,000.00 per month

Benefits:

  • Flexible schedule
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training

Application Question(s):

  • Highest educational attainment:
  • Total BPO International voice experience:
  • Unemployed:

Education:

  • Senior High School (Required)

Experience:

  • BPO International voice : 2 years (Required)

Language:

  • English (Required)

Willingness to travel:

  • 100% (Required)

Work Location: In person