Online Product Specialist

The main objective of the Product Specialist is to provide lifelong product analysis for Digital Payments with the goal of suggesting possible improvements to its processes and features. This responsibility encompasses studying the competition to see what is already on the market, and what upgrades can be introduced to create a better or more useful product. This role also includes supporting Home Credit's digital payment processes across different streams.

Responsibilities
What You Will Do

• Digital Payments KPI management, monitoring and reporting:
• Regularly monitor, analyze, synthesize and report KPIs giving regular status updates to stakeholders
• Determine new KPIs as necessary, how results will be measured, how well results are achieved and the connected performance drivers
• Complete post-project evaluation for new initiatives and iterate KPI management as necessary

Support BAU

• Identify and initiate continuous improvement projects for Digital Payments based on KPIs
• Ideate, create business cases for new features, propose improvement areas and iterations
• Continuously perform benchmarking and competitor analysis of Digital Payments products and features
• Continuously track and keep stakeholders updated of Digital Payments trends and market needs
• Develop a pipeline of improvement projects and best practices for Digital Payments product
• Collaborate and be accountable with Product Owner, Project Managers, Project Sponsor, and stakeholders on Digital Payments initiatives to complete project charter outlining scope, goals, deliverables, required resources, budget and timing
• Clearly communicate improvement expectations to team members and stakeholders
• Manage relationship with in-house and 3rd party partners upon transition to business as usual

Best Practice Sharing

• Sharing best practice between HCPH teams by collaborating on projects, products, and features with other teams within and outside Online

What You Should Have

• With at least 2 years' experience as a Product specialist or an equivalent role
• Fluent in English (both spoken and written)
• Excellent writing skills to prepare detailed reports
• Familiarity with data analytics
• Ability to synthesize complex data into actionable goals
• Critical thinking skills to recommend original and productive ideas
• Advanced MS Excel skills

What Can Set You Apart

• Experience in a financial technology (Fintech) company
• Product management experience
• Familiarity with market and competitor analysis
• Experience in Agile dev environment
• Advanced Standard Query Language (SQL) skills
• Strong statistical foundations

What You Will Enjoy

• Permanent dayshift schedule
• Up to 20% variable performance-based bonus
• HMO on Day 1 / HMO with dependents
• Access to mental health coverage and wellness partners
• Wellness Leave and Birthday Leave benefits
• Internal Career mobility
• Opportunity to work and train in our international offices

Empower Filipinos with innovative financial solutions at Home Credit Philippines. Click Apply Now and join a company where there are #NoSmallRoles and everyone is important.

At Home Credit Philippines, we believe that everyone has something special to offer. Our motto "No Small Roles, Everyone is Important" is at the heart of everything we do. We think diversity makes our company better and every single job and person here plays a big part in our success.

We're all about creating a welcoming place where everyone feels valued for who they are. This means we make sure that everyone, no matter their background or what they look like, gets a fair chance at jobs, training, and promotions.

When it comes to hiring, everyone gets a fair look. It doesn't matter where you're from, what you believe, who you love, whether you have a disability, or any other or any other condition protected under Philippine laws. If you meet the job requirements, you have a chance to get the job.

Come join us at Home Credit, where diversity fuels our innovation. Here, there are #NoSmallRoles and #EveryoneisImportant.