Operations & Sales Manager ( Travel Agency)

21 hours ago

Makati City, National Capital Region, Philippines MEDMARK TRAVEL Inc. Full time $60,000 - $80,000 per year

MEDMARK TRAVEL Inc. is seeking an experienced Operations & Sales Manager (TRAVEL AGENCY) to join its team.

This position is for candidates with work experience in travel agencies only This position is a full-time office job.

Requirements and Skills :

  • Must have existing multiple experience with Sales & Operations of Corporate Travel (conferences, meetings, incentive trips) or with Leisure Group Travel for International & Domestic travel,

  • Proven success in a similar role in travel agency with focus on sales, operations, travel marketing, travel services outsourcing and working with the suppliers,

  • minimum 7 years of practical and successful experience in travel agency Sales and Operations role or similar position in travel agency

  • Regarding Sales - holding portfolio of clientele that follow and buy services based on personal connection with candidate - advantage

  • Proactive generating of Sales Revenue (Bonus Rewards)

  • Good knowledge of requests preparation and work with international suppliers and vendors (DMC's, Hotels, Transportation companies, Airlines etc).

  • Negotiation with suppliers and to ensure the best rates and service quality

  • Manage client and supplier communication to ensure accurate responses are received within 24 hours

  • Experience with building detailed travel itineraries for Groups or Luxury Individual Clientele,

  • Compliance with industry regulations, company policies, and safety standards,

  • Work on various confirmations, and chaser queues as assigned, ensure documents get sent in a timely manner upon receipt of client information,

  • Strong attention to detail with emphasis on accuracy and quality,

  • Efficient time management and adapt task prioritisation

  • Highly self – motivated and able to manage multiple priorities simultaneously and complete tasks with minimal supervision,

  • Able to maintain confidentiality of company and client information,

  • Interest in travel, geography and new travel trends,

  • Knowledge of world destinations, cultures, locations and historical sites

  • Self happy, motivated, dynamic, and passionate person regarding working

  • Ability to work a flexible schedule based on department and company needs,

  • Experience with handling travel visa requirements & insurance

  • Handle travel operations including quotations, reservations, air ticketing, and invoicing,

  • Excellent English communication skills – verbal, presentation and written,

  • Good organisational and problem solving skills, ability to work under pressure,

  • Service-oriented, personable, with above average interpersonal and communication skills,

  • Experience with Microsoft Office ( Outlook, Word, Excel),

  • Excellent Time Management & Multi-tasking skills

  • University degree holder preferable as a minimum (preferable in Tourism and Hospitality Management),

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