Specialist, Amazon Operations

7 days ago

Work from Home, Philippines Truegenics Pte Ltd Full time ₱900,000 - ₱1,200,000 per year

Mission of the role: This role supports the Amazon Lead and team to keep our Amazon account healthy, compliant, in-stock, and review-positive, while running basic PPC checks and reporting to support growth.

Key Responsibilities:

Amazon Operations & Compliance

  • Account Health & Compliance: Monitor Account Health daily; maintain case/compliance logs; resolve suppressions/stranded listings; file/track appeals to closure.
  • Reviews & Customer Feedback: Manage review requests (policy-compliant), remove eligible negatives, reply to Q&A/feedback, and run simple initiatives to lift star ratings.
  • Inventory Management & Transparency: Track velocity and plan replenishment; create/track FBA shipments; reconcile shortages; manage Transparency codes/activations/claims.
  • Reporting (daily/weekly): Keep sales/ads/stock/buy box/alerts dashboards accurate and on time; surface insights, not just numbers.
  • PPC Checks: Execute daily/weekly PPC checks (budgets, anomalies, negative lists, placements/rules); flag issues and suggested actions to the ads owner.
  • Catalog Hygiene: Maintain variations/attributes, A+ status, images; handle flat-file basics; keep listings clean and active.
  • Promotions Execution: Set up coupons/vouchers/S&S; maintain a promo tracker; report pre/post results.
  • Coordination & Process: Coordinate simple listing updates with creative/copy; keep checklists current; support ops tasks if/when we expand to Walmart/TikTok.

Key Skills / Experience:

  • 1–2+ years in Amazon/ecommerce operations preferred.
  • Google Sheets power user; comfortable turning data into actions.
  • Experience with Helium 10, Scale Insights, DataDive (or similar tools)
  • Clear written English (support tickets, brief updates, customer responses)
  • Proactive and self-starting: takes initiative, closes loops, and proposes improvements.
  • Organised and detail-oriented with strong follow-through.
  • Analytical mindset: prioritises impact, not activity.

This is a 100% remote role where the potential hire must be equipped with the following to carry out this role effectively:

- Laptop / CPU with acceptable speed

- At least 2 monitor screen (inclusive of laptop screen)

- Headset with Mic (Noise cancelling)

- Webcam

- Designated Workstation

- Stable and strong power and internet connectivity

- Noise-free and conducive environment

Job Type: Full-time

Experience:

  • Amazon PPC: 2 years (Required)
  • Amazon Operations: 2 years (Required)

Work Location: Remote

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