Specialist, Amazon Operations

6 days ago


Work from Home, Philippines Truegenics Pte Ltd Full time ₱900,000 - ₱1,200,000 per year

Mission of the role: This role supports the Amazon Lead and team to keep our Amazon account healthy, compliant, in-stock, and review-positive, while running basic PPC checks and reporting to support growth.Key Responsibilities:Amazon Operations & ComplianceAccount Health & Compliance: Monitor Account Health daily; maintain case/compliance logs; resolve suppressions/stranded listings; file/track appeals to closure.Reviews & Customer Feedback: Manage review requests (policy-compliant), remove eligible negatives, reply to Q&A/feedback, and run simple initiatives to lift star ratings.Inventory Management & Transparency: Track velocity and plan replenishment; create/track FBA shipments; reconcile shortages; manage Transparency codes/activations/claims.Reporting (daily/weekly): Keep sales/ads/stock/buy box/alerts dashboards accurate and on time; surface insights, not just numbers.PPC Checks: Execute daily/weekly PPC checks (budgets, anomalies, negative lists, placements/rules); flag issues and suggested actions to the ads owner.Catalog Hygiene: Maintain variations/attributes, A+ status, images; handle flat-file basics; keep listings clean and active.Promotions Execution: Set up coupons/vouchers/S&S; maintain a promo tracker; report pre/post results.Coordination & Process: Coordinate simple listing updates with creative/copy; keep checklists current; support ops tasks if/when we expand to Walmart/TikTok.Key Skills / Experience:1–2+ years in Amazon/ecommerce operations preferred.Google Sheets power user; comfortable turning data into actions.Experience with Helium 10, Scale Insights, DataDive (or similar tools)Clear written English (support tickets, brief updates, customer responses)Proactive and self-starting: takes initiative, closes loops, and proposes improvements.Organised and detail-oriented with strong follow-through.Analytical mindset: prioritises impact, not activity.This is a 100% remote role where the potential hire must be equipped with the following to carry out this role effectively:- Laptop / CPU with acceptable speed- At least 2 monitor screen (inclusive of laptop screen)- Headset with Mic (Noise cancelling)- Webcam- Designated Workstation- Stable and strong power and internet connectivity- Noise-free and conducive environmentJob Type: Full-timeExperience:Amazon PPC: 2 years (Required)Amazon Operations: 2 years (Required)Work Location: Remote



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