Amazon Account Marketing Specialist

7 days ago

Work from Home, Philippines Ayuda Business Management Solution Inc. Full time

The Amazon Account & Marketing Specialist plays a pivotal role in managing and growing Amazon seller accounts. This position is heavily focused on account management, ensuring operational ex cellence, compliance, and strategic growth. The specialist also supports marketing initiatives to bo ost product visibility, optimize listings, and execute successful product launches.

Key Responsibilities:

Account Management (Primary Focus)

  • Serve as the primary point of contact for Amazon Seller Central or Vendor Central operations
  • Monitor and maintain account health metrics including order defect rate, late shipment rate, and policy compliance
  • Resolve issues related to account suspensions, listing deactivations, and customer complaints
  • Manage case logs and communicate with Amazon Seller Support to resolve technical and operational issues
  • Ensure timely and accurate order processing, returns handling, and customer service coordination
  • Track performance KPIs and implement corrective actions to improve account standing
  • Stay up-to-date with Amazon policies, algorithm changes, and compliance requirements

Listing & Content Optimization:

  • Create and optimize product listings with SEO-rich titles, bullet points, descriptions, and backend keywords
  • Develop A+ Content and Enhanced Brand Content to improve conversion rates and brand storytelling
  • Conduct competitor analysis and keyword research to improve organic ranking

Inventory & Fulfillment Coordination:

  • Monitor inventory levels and coordinate restocking to prevent stockouts or overstock
  • Manage FBA shipments, reconcile inventory discrepancies, and ensure timely replenishment
  • Collaborate with logistics teams to streamline fulfillment operations

Qualifications & Skills:

  • 2+ years of hands-on experience managing Amazon Seller or Vendor accounts
  • Deep understanding of Amazon's operational policies, metrics, and escalation processes
  • Proficiency in tools like Helium 10, Jungle Scout, or similar
  • Strong analytical and problem-solving skills
  • Excellent communication and organizational abilities
  • Ability to work independently and manage multiple brands or product lines

Preferred Experience:

  • Experience handling multiple Amazon marketplaces (US, UK, CA, etc.)
  • Proven track record of resolving account issues and improving account health
  • Background in e-commerce, digital marketing, or brand management

Job Type: Full-time

Pay: Php20, Php25,000.00 per month

Benefits:

  • Health insurance
  • Life insurance

Work Location: Remote

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