Assistant Vice President Product Management, Retail Lending

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HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Assistant Vice President Product Management, Retail Lending

The AVP Product Management jobholder will lead product initiatives in the areas of new product / feature development, product feature enhancement and pricing within an agreed set of framework. The jobholder will ensure that card product and service are relevant and meet customer expectations. The jobholder should be flexible to handle different Retail Lending activities like acquisition, different portfolio management programs including cards usage.

In this role, you will:

• Ensure card products and services consistently meet customer expectations by conducting regular product reviews including benchmarking exercises, competitor and market research, coordinating with internal and external business partners and to ensure card product and services remain relevant. Understand the needs of the market to identify opportunities on product enhancements
• Perform periodic portfolio monitoring through MI reports and profitability models to ensure performance of the business is on track against plan targets and ensure timely reaction to market changes
• Manages relationship with co-brand and other external business partners by managing regular requirements of partners and ensuring that terms and conditions of agreements are adhered to
• Contributes to staff development by giving staff an opportunity to work independently while giving guidance when required and creating 2-way communication environment to ensure team goals are consistently met
• Effectively uses the bank's performance management process, identifying training needs, coaching and counseling staff and encouraging in sharing of best practice with other team members to increase team spirit and also self-esteem.
• By working closely with other International Wealth and Premier Banking units in designing fulfillment processes and identifying gaps in the efficient implementation of various initiatives
• To implement Group compliance policy locally by containing compliance risk in liaison with the Global Head of Compliance, Global Compliance Officer, Area Compliance Officer or Local Compliance Officer, ensuring adequate compliance resources and training, fostering a compliance culture and optimizing relations with regulators.
• By ensuring that relevant reports are in place and recommendations/insights provided by International Wealth and Premier Banking Lending Head and other stakeholders are acted upon by the marketing team

To be successful in this role, you should meet the following requirements:

• With at least 2 years' experience in the management of financial products whether as an individual contributor or a team member. Has a good sense of profit and loss analysis.
• Graduate of any business course
• Proactive and an independent worker with a working knowledge of how to manage processes efficiently.
• Creative thinker with focus on how to streamline processes
• Proficient in Microsoft Office and can present with confidence to senior management.
• Fluent in English & Filipino.

Candidate with less relevant experience or skills may be offered a lower Global Career Band level than stated above.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.

You'll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.