Quality Officer

2 hours ago

Manila, National Capital Region, Philippines McKenzie Distribution Company Inc. Full time ₱900,000 - ₱1,200,000 per year

The Quality Officer is responsible for supporting the implementation, monitoring, and continuous improvement of the Quality Management System (QMS) and ensuring compliance with quality standards within warehouse and Value-Added Services (VAS) operations. The role actively contributes to the achievement of Integrated Management Systems and Operations Excellence objectives.

Key Responsibilities:

QMS Management and Documentation

  • Perform standardization, documentation, monitoring, and improvement of Quality Management System processes.
  • Assist in the management and control of documented information

Audit and Compliance

  • Effectively deliver warehouse audit and compliance programs, ensuring findings are addressed and closed promptly.
  • Ensure ongoing compliance with quality and industry regulatory requirements.

Operations Excellence Support

  • Actively participate in initiatives and tasks related to the achievement of Integrated Management Systems and Operations Excellence goals.

VAS Quality Assurance

  • Oversee QA functions within Value-Added Services, ensuring requirements and standards are met and maintained.

Complaint and Non-Conformance Management

  • Investigate customer complaints and non-conformance issues, documenting findings and action plans.
  • Develop, recommend, and monitor corrective and preventive actions.

Pest and Supplier Management

  • Participate in pest control management and supplier management activities to align and monitor quality requirements.

Training and Capability Building

  • Identify quality-related training needs and organize interventions to meet standards and compliance requirements.

Qualifications:

  • Education:
     College graduate, preferably in Industrial Engineering, Quality Management, or any related field.
  • Experience:
     At least 2-3 years of experience in quality assurance, warehouse operations, or related roles.

Skills:

  • Knowledge of QMS and ISO standards.
  • Strong documentation and report writing skills.
  • Good communication and coordination skills.
  • Ability to conduct audits and manage compliance requirements.
  • Problem-solving and analytical skills.

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