Process Associate, GBS Finance Operations, Accounts Receivable

1 day ago

Pasig, National Capital Region, Philippines APL Logistics Ltd Full time $40,000 - $60,000 per year

Job Purpose

Responsible for performing all relevant accounts receivables activities; attend to invoice, cashiering and adjustment requests; prepare statements of account for both credit and non-credit customers including but not limited to AR/Billing & Reporting.

Roles & Responsibilities

· Responsible in ensuring all accounts receivables and general accounting are performed in an effective, accurate and efficient manner.

· Adheres to policies and procedures set

· Ensures Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are achieved

· Prepares statements of accounts for exception customers accurately within the time frame

· Sorts and emails statement of accounts with appropriate supporting documents, accurately and on a timely basis

· Resolves billings and any AR exceptions with field personnel within the given time frame

· Assists in timely collections from certain customers by providing further assistance to Collections Team.

· Responds to customers and/or customer service's queries (emails)

· Maintains Deposit accounts statement and balance

· Performs monthly reconciliation to ensure accuracy

· Assists in solving problems

· Assists Team leader in Ad-hoc Reports/Projects. Provides feedback to supervisors on potential process improvements. Ensures strict compliance with financial policies and procedure.

· Prepares weekly & monthly unbilled report for the stakeholders for the resolution of aged shipments not yet invoice.

· Supports in issuing the credit note for NAM region.

· Prepares the AR trend & payment behavior reporting to Regional Finance to ensure the customers payment trends not impacting the KPI.

· Acts as the key person for discussion and communication with the Regional Finance team

Qualifications

· Candidate must possess at least a Diploma, Post Graduate Diploma, and Professional Degree in Business Administration/Business Management/Finance/Accountancy or equivalent.

· FRESH GRADUATES ARE ENCOURAGED TO APPLY

· Strong communication and problem solving skills

· Possesses strong analytical skills and accounting knowledge

· Proficient in Microsoft Word, Excel & Outlook, SAP

· Excellent command of English (written & verbal)

· Attention to detail and is able to meet tight deadlines

· Committed, meticulous, team player, excellent communication and negotiation skills

· Able to communicate in a professional and positive manner

· Prior working experience in a shared services center is preferred but not required

For more exciting opportunities, come visit our career portal at Careers | APL Logistics ).

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