CSR - Patient Scheduling

About DME:We are DME, a healthcare BPO leader delivering customized, HIPAA-compliant workforce solutions that enhance productivity and customer experiences. Driven by our core values, we help companies across industries understand customer needs and develop innovative solutions. Our mission is to enhance our clients' brand value through positive customer...

Key Responsibilities:Answer incoming calls and respond to patient inquiries regarding appointment scheduling, rescheduling, cancellations, and general healthcare information.Schedule, confirm, and manage patient appointments accurately using electronic health record (EHR) systems or scheduling software.Verify patient demographics, insurance information, and...

Position: Mandarin CSRSalary:Php 55,000 monthlyLocation: Taguig CitySet-up: OnsiteSchedule: NightshiftQualifications:Proficient in Mandarin and English languagesWith or without CSR experienceFamiliarity with Microsoft Office applications (Word, Excel)Professional and customer orientedCan work in NightshiftCan work in Taguig CityCan start ASAPJob Type:...

Job OverviewWe're looking for a customer-focused and reliable Customer Service Representative (CSR) to join our in-house team supporting an Australian account. The role involves handling customer inquiries, resolving issues efficiently, and ensuring a positive client experience through professional and empathetic communication.Key ResponsibilitiesHandle...

Duties and Responsibilities:Assist patients in accessing care and navigating hospital services. Assess barriers to care and engage patients and families in creating potential solutions to hospital-related challenges.Shall help and guide the patient through the health care system and works to overcome obstacles that are in the way of the patient receiving the...

✦ Handle phone and walk-in inquiries from patients, providing accurate information regarding laboratory services and procedures.✦ Maintain and update inquiry data and statistics to track patient interactions.✦ Schedule patient appointments and perform follow-up calls to ensure timely visits.✦ Manage and update the laboratory directory database,...

Patient Care Coordinators are customer-oriented service professionals who are responsible for following up with patients. They relay clinical results to them in a timely manner, assist in the coordination of referrals, pre-approvals and other follow-up appointments.Pay: Php 18,000 - Php 28,000 per month (Up to Php 32,000/monthly)Qualifications:Candidate must...

About the role We are seeking a talented and customer-focused Customer Service Representative (CSR) to join our growing Travel and Hospitality team. This is a full-time role based in Taguig City, Metro Manila, with a convenient dayshift schedule and weekends off. As a Travel and Hospitality CSR, you will be the first point of contact for our valued...

We are seeking passionate and driven professionals who are eager to grow and contribute to our organization's success. For those interested, please submit your application through the link below to review the full job description and understand the key responsibilities, qualifications, and opportunities that come with this role.Job Type: Full-timePay: Php35,...

CSR - Senior AssociateWork Setup: 100% OnsiteWork Locations: McKinley West, Taguig or SM MOA Complex, PasayWork Schedule: Australian Business HoursAbout the Role:We are looking for a Senior Associate who can handle complex customer concerns with professionalism and efficiency. The ideal candidate is a strong communicator and problem-solver with solid...