
Reservations Agent
4 days ago
Key Responsibilities:
- Process room reservations for hotel guests
- Answer guest inquiries and provide information regarding room availability, rates, and other hotel facilities
- Manage cancellations, modifications, and special requests for guests
- Ensure that all reservation details are registered correctly into the system
- Work with other departments to ensure satisfactory guest experience
Qualifications:
- At least 1 year of experience in the hospitality industry (preferred)
- Proficiency in OPERA software is an advantage
- Strong communication and interpersonal skills
- Trainable and adaptable
- Willingness to work overtime, holidays, and weekends
- Fresh graduates are welcome to apply
Apply now and join our gracious team at Le Monet Hotel
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