Travel Specialist
4 days ago
Job Summary:
The Travel Specialist is responsible for creating, promoting, and managing customized travel packages for individual and group clients. The role involves providing expert travel advice, handling end-to-end bookings, ensuring compliance with travel requirements, and delivering excellent customer experience.
Key Responsibilities:
- Consult with clients to assess travel needs, preferences, and budget.
- Create and recommend tailor-fit travel itineraries and packages.
- Handle reservations for flights, accommodations, tours, and transfers.
- Stay updated on visa regulations, entry requirements, and travel advisories.
- Coordinate with airlines, hotels, tour operators, and suppliers.
- Manage group tours, joiner tours, and special event travel.
- Provide after-sales service: assist clients with rebookings, cancellations, or changes.
- Maintain accurate records of clients, invoices, and bookings.
- Conduct market research to identify trends and opportunities for new packages.
- Contribute to marketing efforts through content, promos, and social media engagement.
Qualifications:
- Bachelor's degree in Tourism, Hospitality, Business, or related field (preferred).
- At least 1–2 years experience in travel/tour operations or related field.
- Strong knowledge of local and international destinations.
- Excellent communication and sales skills.
- Computer literate; knowledge in GDS (Amadeus, Galileo, Sabre) is a plus.
- Ability to multitask and work under pressure.
- Organized, detail-oriented, and customer-focused.
Core Competencies:
- Travel industry knowledge (domestic & international)
- Customer service excellence
- Itinerary planning & sales conversion
- Problem-solving & crisis management
Negotiation and supplier relations
BENEFITS:
Salary
Commissions
Travel Incentive
Employee Discount
Job Type: Part-time
Pay: Php610.00 per day
Expected hours: 24 per week
Benefits:
- Company Christmas gift
- Employee discount
- Free parking
- Pay raise
- Promotion to permanent employee
Education:
- Bachelor's (Preferred)
Experience:
- Travel Specialist: 1 year (Preferred)
Work Location: In person
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