We are hiring CSR | Up to 26,000 Salary Package

4 days ago

Calamba, Calabarzon, Philippines Top Alliance Full time ₱26,000 per year
Key Responsibilities:
  • Respond to customer inquiries via phone, email, chat, or social media in a professional and timely manner.
  • Resolve customer complaints efficiently and ensure a positive customer experience.
  • Process orders, returns, exchanges, and payments accurately.
  • Maintain a strong knowledge of company products, services, and policies to assist customers effectively.
  • Document all customer interactions in the CRM system.
  • Escalate complex issues to higher-level support or management when necessary.
  • Meet or exceed performance metrics such as response time, resolution rate, and customer satisfaction scores.
  • Collaborate with internal teams (sales, logistics, technical support) to ensure seamless service delivery.
  • Provide feedback and suggestions to improve customer service processes and policies.

Qualifications & Skills:
  • High school diploma or equivalent (Bachelor's degree preferred).
  • Proven experience as a Customer Service Representative or similar role.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and conflict-resolution abilities.
  • Proficient in CRM software and Microsoft Office Suite (Excel, Word, Outlook).
  • Ability to multitask, prioritize, and manage time effectively.
  • Positive attitude, empathy, and patience when dealing with customers.
  • Flexibility to work in shifts, including evenings, weekends, or holidays if required.

Preferred Skills (Optional):
  • Experience in [specific industry, e.g., telecommunications, retail, finance, etc.].
  • Bilingual or multilingual abilities.
  • Familiarity with ticketing or support platforms such as Zendesk, Salesforce, or Freshdesk.

What We Offer:
  • Competitive salary and benefits package.
  • Paid training and opportunities for career advancement.
  • Supportive and inclusive work environment.
  • Performance-based incentives.

  • Customer Service Representative

    2 weeks ago

    Calamba, Calabarzon, Philippines Crescendo Staffing and Business Consulting Inc. Full time ₱21,000 - ₱240,000 per year

    CALL CENTER HIRING | 100% VIRTUAL PROCESS | ONLINE APPLICATION STARTS NOWCSR ACCOUNT (VOICE / NONVOICE)EARN UP TO 21, ,000 SALARY PACKAGEQualifications:at least HS/SHS Graduatewith 6 months and above BPO experienceCan work onsite (location: Sta. Rosa, Laguna)Can work shifting schedule / Night shiftCan start ASAPMUST HAVE ACTIVE VIBER ACCOUNT FOR FAST...

  • Packaging Engineer

    4 days ago

    Calamba, Calabarzon, Philippines Interphil Laboratories, Inc. Full time ₱40,000 - ₱80,000 per year

    Basic Function:-Under general supervision, makes paste – ups and mock – ups to serve as model packaging materials for printers.-Assigns packaging material item number, creates and maintains packaging material master data.-Prepares and maintains updated packaging orders, standard packaging instructions and batch packaging records.-Prepares protocols,...

  • Package Development

    2 weeks ago

    Calamba, Calabarzon, Philippines Avon Full time ₱900,000 - ₱1,200,000 per year

    You've picked a great time to join Avon. We're the company that puts purpose, people and relationships at the heart of everything we do. The company that's 135 years young and only just getting started. As part of the Natura &Co family, we're committed to being the best beauty company for the world by generating a positive environmental, economic and social...

  • Finance Supervisor

    1 week ago

    Calamba, Calabarzon, Philippines J-K International Language Center Full time ₱312,000 - ₱360,000 per year

    COMPANY PROFILE: The company began its operations in the Philippines in 2020. It isa manufacturing firm engaged in the export and distribution of financial products to themarket.Position: Finance Supervisor (ONE DAY HIRING)Company Industry: Manufacturing CompanyWork Location: Binan, LagunaWork Schedule: Monday – FridaySalary: Php 26,000 - Php 30,000Work...

  • csr mass hirin

    9 hours ago

    Calamba, Calabarzon, Philippines A & C UNIVERSAL ENTERPRISES, INC. Full time ₱15,000 - ₱30,000 per year

    GDV Business Services Co. is looking for enthusiastic and motivated individuals to join our team as Virtual Customer Service Representatives. This is an exciting opportunity for anyone looking to develop their customer service skills. No prior experience is required, as we provide full training, tips, and guidance to help you succeedKey...

  • Chat support representative | Customer facing exp. needed | Up to 30,000

    2 days ago

    Calamba, Calabarzon, Philippines CORPORATE VISIONS INC Full time ₱240,000 - ₱360,000 per year

    About the roleWe're looking for a talented Chat Support Representative to join our growing team at Corporate Visions Inc'. in Laguna Calabarzon. In this full-time role, you'll be the face of our brand, providing exceptional customer service and support through our live chat channel. Your excellent communication skills and customer-centric approach will be...

  • Business Controller Supervisor

    4 days ago

    Calamba, Calabarzon, Philippines Chooks to Go Inc. Full time ₱1,200,000 - ₱2,400,000 per year

    About the roleWe are seeking a talented Business Controller Supervisor to join our team at Chooks to Go Inc.'. This is a full-time position based in Calamba City, Laguna. As the Business Controller Supervisor, you will play a crucial role in overseeing the financial operations and controlling the financial performance of our organisation.Scope:Financial...

  • CSR Voice

    7 hours ago

    Calamba, Calabarzon, Philippines Straive Full time ₱192,000 per year

    Key Responsibilities:Respond to customer inquiries via phone, email, live chat, and in-person.Provide accurate, valid, and complete information by using the right methods/tools.Handle customer complaints, provide appropriate solutions and alternatives, and follow up to ensure resolution.Maintain detailed records of customer interactions, transactions,...

  • Truck Driver

    1 week ago

    Calamba, Calabarzon, Philippines Crown Worldwide Global Business Services Inc. Full time ₱15,000 - ₱45,000 per year

    Crown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. We are an extraordinary and purposeful business committed to making it simpler to live, work and do business anywhere in the world, delivered through our broad portfolio of complementary brands. Together these enable us to; relocate people's...

  • Truck Driver

    2 days ago

    Calamba, Calabarzon, Philippines Crown Worldwide Global Business Services Inc. Full time ₱1,500,000 - ₱3,000,000 per year

    Crown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. We are an extraordinary and purposeful business committed to making it simpler to live, work and do business anywhere in the world, delivered through our broad portfolio of complementary brands. Together these enable us to; relocate people's...