Payment Operations Associate

2 days ago

Manila, National Capital Region, Philippines HitPay Full time $60,000 - $80,000 per year

About the Role
We are looking for a detail-oriented and proactive Payment Operations Associate to join our team. In this role, you will be responsible for ensuring smooth operations across payment method onboarding, reconciliation, and issue resolution. You will work closely with internal teams, clients, and external payment partners to ensure accuracy, efficiency, and reliability in our payment processes.


About HitPay
HitPay is a full-stack payments infrastructure platform for growing businesses in APAC. Headquartered in Singapore and regulated by central banks across Southeast Asia, we enable over 20,000 SMBs to accept online and in-person payments through local methods that their customers trust. From real-time payment schemes to e-wallets and credit card terminals, HitPay is transforming how Southeast Asia pays.


Key Responsibilities

  • Payment Method Onboarding: Process payment method applications, conduct initial screening, and submit documentation to payment partners for approval.

  • Client Coordination: Communicate with clients regarding application status, rejections, and reapplications to ensure a smooth onboarding process.

  • Transaction Reconciliation: Perform regular reconciliation to verify that all transactions are accurately recorded and aligned with reports from payment partners.

  • Issue Resolution & Adhoc Tasks: Support day-to-day payment operations by investigating and resolving issues such as missing payments, failed payouts, and discrepancies. Coordinate with both payment partners and clients to drive timely resolutions.

  • Process Improvement: Identify opportunities to streamline workflows and enhance operational efficiency within payment operations.


Qualifications

  • Bachelor's degree in Finance, Business, or related field (or equivalent work experience).

  • Prior experience in payment operations, treasury, or financial operations is an advantage.

  • Strong attention to detail and analytical skills with the ability to reconcile large sets of data.

  • Excellent communication skills to coordinate effectively with clients and external partners.

  • Proactive problem-solving attitude and ability to manage multiple priorities.


What We Offer

  • Exposure to the fast-paced world of payments and financial operations.

  • Opportunities to grow and take ownership of end-to-end payment processes.

  • Collaborative work environment with cross-functional team support.

  • Payment Lifecycle Associate II

    2 days ago

    Manila, National Capital Region, Philippines JPMorganChase Full time $80,000 - $120,000 per year

    Unlock your potential with us Be at the heart of transforming client fraud experiences and lead a team committed to excellence and innovation. Join our dynamic team and make your mark in the world of global banking.As a Payment Lifecycle Associate II in Global Banking, you will lead a team of Payment Lifecycle Analysts and Associates. You will drive change...

  • Operational Payments Specialist

    1 week ago

    Manila, National Capital Region, Philippines beBeeAnalyst Full time

    Payment Lifecycle AnalystAre you looking for an exciting opportunity to join a dynamic and growing team in a fast-paced and challenging area? We are seeking a skilled Payment Lifecycle Analyst to support our new digital payment products.As a key member of our Alternative Payment Operations team, you will be responsible for analyzing requirements for...

  • Payment Operations Specialist

    4 days ago

    Manila, National Capital Region, Philippines beBeePayment Full time ₱900,000 - ₱1,200,000

    Payment Operations SpecialistJoin a dynamic and growing team in a fast-paced environment.Job Description:As a Payment Operations Specialist, you will be responsible for managing new digital payment products from inception to scalable size. This role will involve supporting the development of business processes and ensuring operational readiness for product...

  • Payments Specialist

    6 days ago

    Manila, National Capital Region, Philippines Metrobank Full time

    OverviewHere at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future and lead a fulfilling...

  • Payments Specialist

    2 days ago

    Manila, National Capital Region, Philippines Metropolitan Bank & Trust Company Full time ₱500,000 - ₱1,000,000 per year

    Be #InGoodHands with MetrobankHere at Metrobank, we don't simply hire employees—we hone future leaders. We provide opportunities that enhance your skills and unlock your talents, helping you evolve into a well-rounded individual. We supply you with all the pieces you need to do your best work, unleashing your full potential to help you secure your future...

  • Permanent Payments Investigation Associate

    2 days ago

    Manila, National Capital Region, Philippines BNP Paribas Full time $40,000 - $60,000 per year

    About BNP Paribas Group:Worldwide, BNP Paribas has a presence in 74 countries with more than 190,000 employees. It has key positions in its three main activities: Domestic Markets and International Financial Services (whose retail-banking networks and financial services are covered by Retail Banking & Services) and Corporate & Institutional Banking, which...

  • Payments Process Manager

    7 days ago

    Manila, National Capital Region, Philippines beBeePayment Full time ₱800,000 - ₱1,200,000

    Job OverviewThis role is responsible for leading the payments team and ensuring smooth and efficient payment processing operations.The Payments Team Lead collaborates with other departments to resolve issues and achieve common goals, and leads the team in identifying and implementing process improvements in the payments process.Duties And Responsibilities...

  • Payments Analyst

    2 days ago

    Manila, National Capital Region, Philippines Fresenius Medical Care Full time $40,000 - $60,000 per year

    The Payments Analyst is responsible for ensuring the timely and accurate processing of payments, managing transaction workflows, and resolving payment-related issues. This role requires a strong understanding of payment processing systems, banking operations, and financial regulations. The Payments Analyst will collaborate with internal teams and external...

  • Payment Application Representative I

    2 days ago

    Manila, National Capital Region, Philippines STAFFVIRTUAL Full time $40,000 - $60,000 per year

    ABOUT THE CLIENT: Our client is a long-standing company that provides technology solutions to businesses across the U.S. They focus on making tech easier to manage by offering reliable support and practical services tailored to each clients needs. With decades of experience and a strong team of experts, they've built a reputation for helping organizations...

  • Payments Analyst

    2 days ago

    Manila, National Capital Region, Philippines ING Full time $40,000 - $60,000 per year

    Payments Officer – Processing & InvestigationsBackground on what ING is about (Generic ING background):ING Hubs Philippines (ING Hubs PH) is an international part of the ING organization delivering services to many Business Units across the world for both Wholesale Banking and Retail Banking activities. Working for ING Hubs PH means working with the most...