Senior IT Business Analyst

At Umpisa Inc., our mission is to make the Philippines be known globally as a tech hub. 

Umpisa Inc. is a progressive technology services company that partners with select industries, clients and people to work on pioneering and industry-changing solutions via digital transformation, modern software development and venture building.

We create a set of world-class and impactful products and solutions to help organizations and individuals live better lives. We offer demanding, challenging and rewarding careers in software development, product development, emerging technologies, and more for the right candidates.

Essential Skills:

• Aligns with our values: Excellence, Integrity, Professionalism, People Success, Customer Success, Fun, Innovation and Diversity
• Strong communication skills
• Strong problem solving and analytical skills
• Excellent problem-solving ability
• Would like to work as part of a self-organizing Scrum team in a scaled agile framework
• Must be a self-starter and loves to collaborate with the team and client

Key Responsibilities:

• A Senior Business Analyst in a multi-phase ERP transformation program, covering both SAP and Oracle ERP platforms.
• Conduct end-to-end business analysis including requirement elicitation, gap analysis, current/future state mapping, and stakeholder alignment.
• Collaborate directly with C-level, Executives and other stakeholders, confidently facilitating Workshops to discovery sessions
• Translate complex business needs into clear, actionable functional specifications, user stories, and acceptance criteria.
• Evaluate, recommend, and drive process improvements across Finance, Supply Chain, Procurement, HR, and Manufacturing domains.
• Serve as a thought leader and SME in ERP best practices, system integration, data migration, and business readiness.
• Lead and mentor junior BAs and SMEs, promoting consistency in analysis practices and documentation standards.
• Support system configuration reviews, user acceptance testing (UAT), and cutover planning from a business process perspective.
• Create and deliver high-quality presentations, process flows, business cases, and executive updates.
• Manage cross-functional workshops involving IT, vendors, business users, and external consultants.
  

Qualifications and Experience:

• Minimum 8+ years of experience as a Business Analyst, with at least 5 years focused on ERP transformation programs.
• Hands-on experience with both SAP (ECC/S4 HANA) and Oracle ERP (EBS, Cloud Fusion) – ideally across full lifecycle implementations.
• Deep domain knowledge in at least two of the following areas: Finance, Supply Chain, Procurement, HR, or Manufacturing – with the ability to challenge assumptions and propose best-in-class solutions.
• Proven experience working in large-scale, cross-functional ERP programs – preferably in enterprise/global environments.
• Outstanding communication, facilitation, and presentation skills – must be able to present to executive stakeholders with clarity and authority.
• Strong documentation skills using tools such as Visio, Lucidchart, Confluence, Jira, Excel, and PowerPoint.
  

Preferred:

• Certification in Business Analysis (CBAP, PMI-PBA) or ERP systems (SAP/Oracle functional certifications).
• Experience in Agile/Hybrid delivery environments.
• Prior experience managing third-party system integrators or vendors
• Familiarity with data migration and reporting/analytics requirements in ERP programs.
  

Key Attributes:

• Independent and decisive – able to work with minimal direction.
• Credible and authoritative – seen as a trusted advisor by business and IT stakeholders.
• Analytical and detail-oriented, yet capable of big-picture thinking.
• Adaptable and resilient in fast-moving, complex transformation programs.