Director of Operations

15 hours ago

Cebu City, Central Visayas, Philippines Aspiree Inc. Full time ₱130,000 - ₱150,000 per year

Position Overview:

  • The Director of Operations will play a pivotal role in overseeing the overall day-to-day operations of all affiliated clinics and mobile clinics as well as in leading project management and quality assurance, ensuring the delivery of high-quality healthcare services while maintaining a focus on patient satisfaction, safety, and financial efficiency. His leadership is instrumental in fostering a collaborative environment, driving excellence in customer service, and achieving business objectives.

Responsibilities:

Clinical Operations

  • Oversee day-to-day operations of all clinics including mobile, ensuring all clinical services meet high standards of care and patient satisfaction.
  • Develop and implement operational policies and procedures to enhance efficiency and effectiveness.

Project Management

  • Lead and manage clinical projects from inception to completion.
  • Develop project plans, timelines, and budgets, ensuring projects are delivered on time and within scope.

Quality Assurance

  • Develop and implement quality assurance programs to ensure compliance with healthcare standards and regulations.
  • Conduct regular quality audits and address any non-compliance issues.
  • Implement continuous improvement initiatives to enhance service quality and patient outcomes.

Leadership and Management

  • Lead, mentor, and develop a team of clinical and operational staff, and foster a culture of excellence, collaboration, and continuous improvement.
  • Develop and manage departmental budgets, ensuring financial sustainability and cost-effectiveness.

Strategic Planning

  • Contribute to the strategic planning process, aligning clinical operations with the company's goals and objectives.
  • Identify opportunities for growth and expansion of clinical services.
  • Stay abreast of industry trends, best practices, and regulatory changes to ensure the company remains competitive and compliant.

Other Functions:

  • Perform such other tasks and duties that may be assigned in accordance with the needs of the Company

Qualifications

  • Bachelor's degree in healthcare administration, Business Administration, or related field; an MD (Doctor of Medicine) is an advantage.
  • Minimum of 10 years of experience in healthcare management, with at least 5 years in a leadership role.
  • Strong understanding of clinic operations, including scheduling, billing, and regulatory compliance.
  • Excellent communication and interpersonal skills, with the ability to effectively interact with diverse stakeholders.
  • Proven leadership abilities, with a track record of building and motivating high-performing teams.
  • Knowledge of healthcare laws, regulations, and accreditation standards.
  • Proficiency in computer applications and electronic health record (EHR) systems.

Other Details:

  • Work Setup: Monday to Friday | Onsite in Mandaue, Cebu
  • Salary Range: Php130,000-150,000
  • Benefits: Day 1 HMO (with clinic perks), Mandated gov't benefits, Generous Leave Credits upon regularization, including Birthday Leave (even during probationary period), opportunities for career growth and development within the organization

Job Types: Full-time, Permanent

Pay: Php130, Php150,000.00 per month

Benefits:

  • Health insurance
  • Opportunities for promotion

Ability to commute/relocate:

  • Cebu: Reliably commute or planning to relocate before starting work (Required)

Education:

  • Bachelor's (Required)

Experience:

  • healthcare operations management: 10 years (Required)
  • managerial: 5 years (Preferred)

Work Location: In person

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