
Regional Operations Director
4 hours ago
We are seeking a highly skilled Regional Operations Director to oversee multiple branches of a popular casual dining restaurant in the Cebu region. The ideal candidate will be responsible for ensuring operational excellence, team development, brand consistency, and profitable growth across all Cebu-based outlets.
This role also serves as the regional lead for expansion efforts, location scouting, and execution of local initiatives aligned with national strategies.
- Key Responsibilities:
- Supervise daily operations of all Cebu branches to ensure consistent service quality, cleanliness, and food safety standards.
- Conduct regular store visits and operational audits, identifying areas for improvement.
- Resolve store-level issues efficiently and implement corrective action plans.
Sales & Profit Optimization
- Monitor and evaluate branch performance using sales data and key financial indicators.
- Collaborate with managers to improve seating capacity utilization, cost control, and labor efficiency.
- Drive local initiatives for upselling, guest satisfaction, and customer retention.
Campaign Execution & Brand Compliance
- Oversee implementation of national and regional marketing campaigns.
- Ensure promotional activities are properly executed and evaluated for effectiveness.
- Maintain visual merchandising and branding consistency across all outlets.
Audit & Compliance
- Conduct monthly operational and food safety audits in all branches.
- Ensure all locations comply with brand standards, health and safety regulations, and local ordinances.
Regional Expansion & Market Growth
- Identify and recommend new store locations within Cebu through market analysis and field research.
- Coordinate with real estate contacts, mall developers, and lessors to explore leasing opportunities.
- Conduct site inspections and feasibility studies, providing expansion proposals to leadership.
- Offer insights into the local competitive landscape, consumer behavior, and economic trends.
Reporting & Communication
- Submit detailed weekly reports on store performance, campaign outcomes, operational challenges, and expansion opportunities.
- Serve as the communication bridge between Cebu teams and head office departments (Operations, HR, Supply Chain, Marketing, etc.).
Requirements
Qualifications:
- Bachelor's degree in Business Management, Hospitality, or related field.
- Minimum 3–5 years of multi-store management experience in the restaurant, hospitality, or retail industry.
- Strong leadership, analytical, and problem-solving skills.
- Proven track record in improving operations, team performance, and store profitability.
- Willing to travel regularly within the Cebu region.
Benefits
What We Offer:
- Competitive salary and performance-based incentives.
- Opportunity to lead strategic growth initiatives.
- Supportive and fast-paced work environment.
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