Customer Service Representative

1 day ago

Cebu City, Central Visayas, Philippines Private Advertiser Full time ₱200,000 - ₱250,000 per year

We are seeking a friendly and customer-focused Customer Service Representative to join our team in IT Park, Cebu. This is a full-time position with opportunities for growth and development within our expanding business.

What you'll be doing

  • Providing exceptional customer service through various communication channels, including phone, email, and live chat
  • Responding to customer inquiries, orders, and complaints in a timely and professional manner
  • Troubleshooting and resolving customer issues while maintaining a positive attitude
  • Updating customer information and order details in our database
  • Collaborating with cross-functional teams to ensure seamless customer experience
  • Contributing to the continuous improvement of our customer service processes and procedures

What we're looking for

  • Excellent communication and interpersonal skills, with the ability to build rapport with customers
  • Strong problem-solving and critical thinking abilities to handle a variety of customer inquiries
  • Demonstrated experience in a customer service or call centre role, preferably within the retail or fashion industry
  • Proficiency in using customer relationship management (CRM) software and other relevant tools
  • Ability to work in a fast-paced environment and multitask effectively
  • A passion for providing outstanding customer service and a commitment to continuous learning

What we offer

  • Generous health and wellness benefits
  • Opportunities for skills development and training
  • Flexible work arrangements to support work-life balance
  • Discounts on our fashionable accessories
  • A dynamic and vibrant company culture

  • Customer Service Representative

    5 days ago

    Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱200,000 - ₱400,000 per year

    A Customer Service Representative plays a vital role in delivering exceptional customer support and ensuring client satisfaction. The position involves responding to customer inquiries through various communication channels such as phone, email, or chat, while providing accurate information and effective solutions. The representative serves as the primary...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Supporting Enterprises Inc. Full time ₱25,000 per year

    Customer Service Representative (For Pooling)Night Shift | Php25, 000Location:9th Floor, MSY Tower, Cebu Business Park, Cebu CityJob Type: Full-TimeJob Purpose:Join our team as a Customer Service Representative and be the voice of excellence If you're passionate about delivering top-notch service and solving customer needs, we want YOUQualifications:At least...

  • Customer Service Representative

    2 days ago

    Cebu City, Central Visayas, Philippines INTERCON MANPOWER SERVICES Full time ₱27,000 per year

    We're Hiring Customer Service Representatives – Financial Account (Cebu IT Park)Open for Newbies & TenuredNo Final Interview | Virtual Hiring ProcessPosition: Customer Service Representative – Financial AccountLocation: Cebu IT ParkSalary: Up to ₱27,000 package + Night Differential, Incentives, HMO, and BonusesResponsibilities:Assist customers with...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines Nezda Technologies, Inc. Full time ₱150,000 - ₱250,000 per year

    Nezda Technologies' Cebu-based BPO Partner is hiring for Customer Service Representative to start ASAP. Apply now and get hired via ONSITE ONE-DAY HIRING PROCESS.Designation: Customer Service Representative - Healthcare RepresentativeLocation: Cebu IT Park, Cebu CityWork Arrangement: ONSITE & NIGHT SHIFTStart Date: ASAPWhat we're looking for:At least HS...

  • Customer Service Representative

    3 days ago

    Cebu City, Central Visayas, Philippines PMConsulting Full time ₱360,000 per year

    We are seeking a dedicated and customer-focused Customer Service Representative (CSR) to join our pioneer account team. The CSR will be responsible for assisting customers with their needs. The ideal candidate must possess excellent communication skills, problem-solving abilities, and a passion for delivering outstanding customer...

  • Customer Service Representative

    1 week ago

    Cebu City, Central Visayas, Philippines 1840&Co Full time ₱48,000 - ₱60,000 per year

    Job Title: Remote Customer Service RepresentativeLocation: Anywhere in the PhilippinesEmployment Type: Full-TimeSalary: 5 USD per hrJob Summary:As we continue to steadily develop, we are looking to add a member to our small corporate team. We consider the ideal candidate to be a self-starter who possesses the right attitude to fit into a dynamic business...

  • Customer Service Representative

    2 days ago

    Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time ₱20,000 - ₱60,000 per year

    We are looking for enthusiastic and customer-focused individuals to join our team as Customer Service Representatives for our Travel Account in Cebu. In this role, you will assist clients with travel-related inquiries, including flight bookings, hotel reservations, itinerary changes, and general customer support. You will be the frontline representative of a...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines ContactPoint360 Full time ₱104,000 - ₱130,878 per year

    Join our CP360 Family, todayFrom Maple Leaf to Cebu: Proudly Cebuano, Uniquely CanadianJoin Our Canadian-Inspired Team in Cebu: Embrace Excellence TogetherWho We Are:Welcome to ContactPoint 360, the world's fastest-growing global BPO.At our roots, we are a Canadian privately-owned family company where entrepreneurial spirit and cherished family values come...

  • Customer Service Representatives

    2 weeks ago

    Cebu City, Central Visayas, Philippines Nezda Technologies, Inc. Full time ₱180,000 - ₱360,000 per year

    1. Customer Service Representative (Healthcare Account)Position: Customer Service Representative – Healthcare AccountLocation: Cebu IT Park, Lahug, Cebu City, Central VisayasSalary Range: ₱15,000 – ₱20,000 + ₱2,000 AllowanceJob Description:We are looking for Customer Service Representatives to join our healthcare account in Cebu IT Park. You will...

  • Customer Service Representative

    2 weeks ago

    Cebu City, Central Visayas, Philippines KMC Solutions Full time ₱150,000 - ₱250,000 per year

    Make your next big career move by applying as KMC Solutions' next CUSTOMER SERVICE REPRESENTATIVE I Provides outstanding customer service to pharmacies, physicians, health plan sponsors, and their members, beneficiaries, or employees by responding to and resolving phone inquiries related to benefit information, claims adjudication, eligibility verification,...