HR Generalist, Philippines

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

HR Partnership & Delivery sits at the center of Citi's HR business solutions. This newly created team future proposition is to provide guidance and coaching to managers on all employee life-cycle processes, solving day to day HR needs for employee by leveraging technology to provide simple and effective employee focused processes.

We're currently looking for a high caliber professional to join our team as HR Generalist, Hybrid, based in Manila, Philippines. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That's why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Human Resources (HR) Generalist is an intermediate level position responsible for the delivery of day-to-day HR support in coordination with the Human Resources team. The overall objective of this role is to provide a broad range of HR services to client groups within Citi.

In this role, you are expected to:

• Deliver HR services and build capabilities to drive organizational performance through individuals and managers, as well as possess the mindset to increase process effectiveness and efficiency
• Responsible for HR delivery and implementation across the employee lifecycle
• Partner with business managers to resolve Employee Relations (ER) issues, ensuring appropriate actions are taken and risks are assessed
• Partner with Human Resource Advisors (HRAs) and Centers of Excellence (COEs) on HR priorities in respective client populations to ensure delivery and implementation of HR solutions
• Ensure escalated client/employee issues are resolved with urgency, and employment policies and practices are interpreted consistently
• Work with all key stakeholders including, HRA, manager, employee, Employee Relations (ER), Legal, as well as build and maintain partnerships to foster trust and accountability
• Resolve moderately complex HR issues conferring with managers when necessary
• Assist progressively larger or more complex employee populations and participate on cross-Citi projects
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you'd ideally have the following skills and exposure:

• Previous relevant experience preferred
• Working knowledge of HR industry standards and practices
• Proficient in Microsoft Office and PeopleSoft, Workday
• Demonstrated analytical skills
• Consistently demonstrates clear and concise written and verbal communication
• HR Generalist / Partnership background
• Ability to understand and interpret policies

Education:

• Bachelor's degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

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Job Family Group:

Human Resources

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Job Family:

HR Advisors & Generalist

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

HR Employee Relations, HR Strategy, Human Resources Advisory, Job Evaluations, Stakeholder Management.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi's EEO Policy Statement and the Know Your Rights poster.