Customer Success Specialist

The Customer Success Specialist is the frontline contact for customers, responsible for resolving inquiries, troubleshooting product issues, and delivering a high‑quality support experience across channels (email, chat, phone). The role builds a strong foundation for progressing into implementation and customer success positions.Key...

We seek an exceptional and experiencedSuccess Specialistto join our team. This critical role will focus on expanding customer relationships, driving retention, and providing proactive support. The position involves direct interaction with end users and our strategic channel partners and installers nationwide.As a key member of our Customer Success team, you...

About the role:The Senior Customer Success Specialist is a strategic and client-facing role responsible for driving customer value, strengthening relationships, and growing revenue within assigned accounts. This role requires deep client management experience, proactive ownership of accounts, and the ability to identify and lead opportunities for cross-sell,...

What's The RoleCustomer Success Specialist (CSS) is empowered to manage customer experience, relationship and satisfaction across the end-to-end journey of our customers. This job sits across the Deal Management and Order to Cash forming a critical part of the Customer Fulfilment Cycle. It delivers end-to-end customer support, from contract and account...

OpenLoop is looking for a Customer Success Specialist to join our team remotely or at our HQ in Des Moines, Iowa. This role will be a member of the Operations team, collaborating closely with the Director of Customer Success to ensure a seamless user experience for clients from contract signing through relationship growth.About the RoleResponsibilities...

Customer Success Specialist playing a crucial role in managing the customer lifecycle and ensuring customers remain satisfied with the services and solutions delivered. As a Customer Success Specialist, the role involves working with the sales team, identifying opportunities to enhance the customer experience, and recognizing opportunities for further...

Client-Facing Onboarding for AI Productivity PlatformsGreat customer success is part support, part strategy, all signal. Lead 15-minute onboarding calls, demo key workflows, and answer real-world questions that unlock value fast. Document patterns, surface product insights, and keep follow-ups tight and helpful. This is hands-on, client-facing SaaS...

EDUCATION : Graduate of Engineering (EE, ECE, ME) or Business course; advanced education an advantage.EXPERIENCE : With at least one (1) year1 history of demonstrated success in work experience in customer relation and account management. Heavy customer contacts is considered valuable and a critical key to the success of ESCO account management team.System...

Overview:We are seeking a detail-oriented and dependable Client Success Specialist to provide administrative and operational support to the Customer Success Department. This role will help ensure smooth coordination between internal teams and clients by assisting in data management, report preparation, and communication tracking.The ideal candidate is...

Are you a motivated and enthusiastic professional with a strong sales mindset?If you're passionate about delivering great customer experiences and have a knack for sales, we want you on our teamWe're looking for a Customer Service Sales Representative who excels at upselling and is confident in interacting with clients across various communication channelsAs...