Customer Success Specialist

4 hours ago


Makati City, National Capital Region, Philippines Rakso CT Full time ₱1,500,000 - ₱3,000,000 per year

We're Hiring: 2 Experienced Customer Success Specialists

Location:

Metro Manila (Hybrid: 2–3 days/week onsite)

Employment Type:

Full-time

We are expanding our Customer Success Team and looking for
two (2) driven and customer-focused Customer Success Specialists

who are passionate about helping clients succeed and maximizing the value they get from our solutions.

What You'll Do

  • Build strong, long-lasting relationships with assigned clients
  • Provide day-to-day support, resolve concerns, and ensure smooth system usage
  • Guide customers through onboarding, adoption, and continuous improvement
  • Collaborate with product, engineering, and support teams to advocate for customer needs
  • Monitor account health, track issues, and proactively identify opportunities for success

What We're Looking For

  • At least 1-2 years of experience

in Customer Success, Technical Support, Account Management, or a related client-facing role
- Residing in Metro Manila

(Hybrid setup: 2–3 days per week onsite)
- Excellent communication, problem-solving, and coordination skills
- A proactive mindset with a genuine desire to help clients succeed
- Ability to work in a fast-paced, collaborative environment

Why Join Us?

  • Be part of a growing, mission-driven company
  • Work with supportive leaders and a collaborative team
  • Opportunities for career growth, learning, and cross-functional experience
  • Hybrid work environment with flexibility

Ready to grow with us?

Send your CV to

with the subject:
Customer Success Applicant – [Your Name]

.



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