Solution Engineer

EXCLUSIVE NETWORKS
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Introduction
Exclusive Networks is a global trusted cybersecurity specialist for digital infrastructure founded in 2003, based in France (Boulogne-Billancourt), a leader in its market and having a global presence in more than 40 countries across Europe, Middle East, Africa, Asia-Pacific, and North America through more than 70 fully owned subsidiaries and listed on Euronext Paris since Sept 23, 2021. In 2021, Exclusive Networks generated sales of 3.3 billion euros.

At Exclusive Networks, we are passionate about making a difference. That means delivering the best to our clients, doing our part to create a prosperous and safe digital world, and helping our people to realize their potential.

DUTIES AND RESPONSIBILITIES
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About the role
The Exclusive Networks PH is looking for Pre- Sales Engineer to join us in Manila. Exclusive Networks is a trusted digital infrastructure specialist.

In this role, you will be responsible for proving pre/post sales support to our sales team in positioning cybersecurity solutions.

We are looking for engineers who can be part of Exclusive Network who can exhibit a services first ideology.

As the Solution Engineer , you will:

• Collaborate closely with the sales team to understand customer requirements, challenges, and objectives.

• Conduct comprehensive product demonstrations and presentations to showcase the features, functionality, and benefits of our solutions.

• Translate customer needs into tailored solution designs and proposals that align with our product portfolio.
• Assist in the creation and review of RFPs (Request for Proposals) and RFIs (Request for Information) by providing technical expertise and input.
• Engage in technical discussions and solution design sessions with customers, understanding their technical environment and providing recommendations.
• Identify and address technical objections or concerns raised by customers, providing appropriate responses and solutions.
• Collaborate with internal teams, including engineering, product management, and professional services, to ensure the feasibility and successful implementation of proposed solutions.
• Conduct product evaluations, proof-of-concepts (POCs), and technical workshops to demonstrate the functionality and feasibility of our solutions.
• Stay up-to-date with industry trends, competitive landscape, and emerging technologies to provide strategic insights and recommendations.

• Assist in the development and delivery of training programs for sales teams to enhance their product knowledge and solution selling skills.

• Work closely with the Pre-Sales Team Lead & colleagues to achieve goals and KPIs.

QUALIFICATIONS AND EXPERIENCE
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About you
The idealSolution Engineer :

• Review project sow with presales, sales team or post sales lead
• Conducts project kick off and discuss prerequisites
• Conducts project implementation and configuration vs agreed sow and timeline
• Provides activity reports vs project progress
• Conducts User Acceptance Test of completed projects
• Conducts Knowledge transfer of completed projects
• Provides As built documentation of completed projects
• Provides L1-L2 after sales support via agreed SLA
• Coordinates support for L3 TAC suppor

WHO ARE EXCLUSIVE NETWORKS?
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Why work for us
We are people focused and strongly believe that talent empowers us to continue our dynasty of disruption and growth in the future. Our Mission is to drive the transition to a totally trusted digital world for all people and organizations. Visit our website www.exclusive-

Exclusive Networks is committed to upholding the highest ethical standards. We are committed to fostering, embracing, encouraging, and preserving a culture of diversity, equity, and inclusion.

Our benefits include:

• HMO (Upon Regularization)
• Paid Leaves (Annual, Sick, Birthday, Well-being, Paternity/Maternity/Solo Parent)
• Variable Pay Eligibility

WORKING CONDITIONS

• Regular Working Hours
• Hybrid Work Arrangement

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Location

Philippines - ENPH

Department

Pre Sales

Job Title

Solution Engineer

City

Pasig

Country

Philippines