Learning Specialist

6 days ago

Cubao, National Capital Region, Philippines Offshore Business Processing Full time ₱420,000 per year

Job Summary

  • HMO on Day 1
  • Receive promising perks and rewards
  • Experience travel opportunities
  • Get recognized for what you do
  • Achieve work-life balance
  • Improve exponentially with enhanced learning

Responsibilities

  • To train, support and mentor associates on required skills per client request
  • To assist the Training Supervisor with tasks and responsibilities related to the post
  • To set a timeline or training calendar cycle, which promotes increased operational efficiency
  • To carry out strict process compliance on all levels within the team
  • To update and review training plans that adapt to business needs
  • To participate and contribute on weekly, bi-weekly and monthly business review meetings
  • To administer Learning and Performance Needs Analysis (LPNA) on current employees
  • To conduct and develop effective training techniques or methods for new hires and existing associates
  • To identify and provide essential information for the trainees' development and needs
  • To develop and update training curriculum through coming up with the best resolutions and applying it accordingly
  • To ensure high customer satisfaction through conducting NPS surveys at a defined frequency
  • To plan and provide training support and development plans for associates
  • To come up and conduct refresher training for existing associates that develop key skills that are essential for their respective accounts
  • To facilitate or manage soft skills training such as for voice and customer experience

Requirements

  • With at least 2-years of experience in Training & Development or equivalent area
  • Must be a college graduate or completed at least 2-years in college
  • Background and/or experience in freight forwarding or customs brokerage is an advantage
  • Willing to work on public holidays/festivals if scheduled/required
  • Amenable to flexible work schedules and flexible working hours as determined by business need/s
  • Works well with time management and optimistic approach to challenging roles or tasks
  • Carry the initiative to sustain and satisfy client relationships as well as train and develop the team
  • A competent team player with great grasp on the business and associate needs
  • Resolution/results oriented and can proactively propose/share process improvement ideas/insights
  • Collaborates well with other departments/teams but should also have the demonstrated ability to work independently with minimal supervision
  • Eager to promote and uphold the corporate values
  • Willing to be assigned for both Ortigas, Pasig City and/or Cubao, Quezon City
  • Available to start ASAP

Job Type: Full-time

Pay: Php28, Php35,000.00 per month

Benefits:

  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

  • Learning and Development Facilitator

    2 weeks ago

    Cubao, National Capital Region, Philippines IntouchCX Full time ₱1,200,000 - ₱2,400,000 per year

    Job Description:Own all end-to-end learning & development services and processesBe the single point of contact for all leadership learning initiatives with the guidance of Leadership & Development Manager and Operations Support DirectorPartner with Site Program stakeholders (Operations,etc.) on a closed-loop feedback process to improve the effectiveness of...

  • Warehouse Clerk

    4 days ago

    Cubao, National Capital Region, Philippines Murex Diagnostic Products Specialist Full time ₱192,000 per year

    Job descriptionPosition Overview:The Warehouse Clerk is responsible for keeping the warehouse in order, safe, clean, as well as maintain the quality of products of the company through proper storage. He or she performs administrative and clerical tasks in the warehouse to ensure accuracy of inventory, processing and dispatching of orders.Key...

  • Operations Audit Specialist

    6 days ago

    Cubao, National Capital Region, Philippines ZHW CCTV PARTS & ACCESSORIES Full time ₱239,000 per year

    The Operations Audit Specialist is responsible for ensuring all Hola Coffee stores and kiosks across the Philippines maintain the highest standards of quality, cleanliness, and service. This role involves conducting frequent on-site audits, analyzing store performance, and supporting staff training to uphold brand integrity and operational stability.Key...

  • HR Specialist

    1 week ago

    Cubao, National Capital Region, Philippines Philteq Enterprise Incorporated Full time ₱900,000 - ₱1,200,000 per year

    HR Specialist (Compensation and Benefits)Duties and ResponsibilitiesCertify that employee payroll and benefits records are up to dateEnd-to-end payroll processingManagement of leave credits to ensure the accuracy and timeliness of salary paymentsCommunicate with benefits providers to process enrollment, renewal, and management of benefit programs mandated by...

  • Workforce Specialist

    2 weeks ago

    Cubao, National Capital Region, Philippines OFFSHORE BUSINESS PROCESSING INC. Full time ₱600,000 - ₱1,200,000 per year

    Job SummaryHMO on Day 1Receive promising perks and rewardsExperience travel opportunitiesGet recognized for what you doAchieve work-life balanceImprove exponentially with enhanced learningResponsibilitiesReal-time monitoring of CCTV across all departmentsChecking of discrepancies for all employees' schedule adherence vs. actual productivityEnsure...

  • Jr IT Support Specialist

    6 days ago

    Cubao, National Capital Region, Philippines Offshore Business Processing Full time ₱180,000 - ₱240,000 per year

    Are you passionate enough about Information Technology? Join a new cast of our IT department. APPLY nowJob SummaryHMO on Day 1Receive promising perks and rewardsExperience travel opportunitiesGet recognized for what you doAchieve work-life balanceImprove exponentially with enhanced learningResponsibilitiesConsulting with IT supervisor and other departments...

  • Non- Voice Agent

    6 days ago

    Cubao, National Capital Region, Philippines Orbit Solutions Central Full time ₱336,000 per year

    WANT TO GET HIRED ASAP? GRAB OUR JOBS TODAY AND BE PRIORITIZED DURING THE PROCESS. LEARN MORE ABOUT OUR JOB VACANCIES BELOW.We are continuously looking for top talents to join our team - Non- Voice Agent (CSR- ENCODER) | NO WORK EXPERIENCE- Newbie Friendly. We achieve stability in our organization by treating our employees the same way we treat our valued...

  • Data Entry Specialist

    6 days ago

    Cubao, National Capital Region, Philippines Offshore Business Processing Full time ₱228,000 per year

    Job SummaryHMO on Day 1Receive promising perks and rewardsExperience travel opportunitiesGet recognized for what you doAchieve work-life balanceImprove exponentially with enhanced learningResponsibilitiesEnter data from source documents into prescribed computer database, files and formsCheck completed work for accuracy and correct data when necessaryComply...

  • Accounts Payable Specialist

    1 week ago

    Cubao, National Capital Region, Philippines Offshore Business Processing Full time ₱180,000 - ₱300,000 per year

    Own the numbers Keep OBP's accounts accurate and on time—apply now and make your markJob SummaryHMO on Day 1Receive promising perks and rewardsExperience travel opportunitiesGet recognized for what you doAchieve work-life balanceImprove exponentially with enhanced learningResponsibilitiesClient Specific Tasks:Manage the invoice processesReach out to...

  • Accounts Payable Specialist

    6 days ago

    Cubao, National Capital Region, Philippines Offshore Business Processing Full time ₱180,000 - ₱300,000 per year

    Job SummaryHMO on Day 1Receive promising perks and rewardsExperience travel opportunitiesGet recognized for what you doAchieve work-life balanceImprove exponentially with enhanced learningResponsibilitiesClient Specific Tasks:Manage the invoice processesReach out to vendors to obtain accrual estimatesReach out internal PO owners if the PO is close to...