Billing Analyst – Remote

Our mission and where you fit in

At Employment Hero, we're an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There's never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let's see if we could be a match

What your days might look like

Reporting to our Head of Financial Operations, you will assist on our end-to-end customer billing processes and drive projects to improve and advance our billings function. The ideal candidate will have an investigative mindset and approach to problem solving, a willingness to learn and be able to adapt to an ever changing fast paced environment.

This is a full time position supporting the APAC timezone (8.30am – 5.30pm PH time, Weekday Day Shifts)

As our Billing Analyst, you'll:

• Handle billing queries from both internal and external streams. 
• Assist our end-to-end customer billing processes
• Assist with monthly bill runs
• Execute on billing system administration, including customer accounts, product catalogue, subscriptions and workflows
• Provide monthly billing reports and analysis
• Manage adjustments to billing accounts and ad hoc billing
• Assist with the wider Finance team on key business projects

What you will bring

• General understanding of billing functions and processes 
• One – two years within a similar role 
• Experience with Zuora or another SaaS billing system 
• Intermediate level of Microsoft Excel experience

Experience is important, but for us the biggest measure of success is people who can live and breathe The EH Way of working. Show us what you can bring to the table, and we'll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page:  

In short, you'll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you'll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Health card membership (Maxicare) on the first day (150k PHP/per year) plus 1 free dependent (90k PHP/per year).
• 3k PHP De Minimis allowance per month (non-taxable) on top of your salary package.
• Reward and recognition programs – because great work should be recognised and rewarded.
• Generous leave allowance: 24 days per annum.
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content).
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering – so far we've been to Thailand, Vietnam and are excited to meet in Bali in September 2024.

Are we a match? 

Think we're the right match for you? Fantastic Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here:

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.