Accounts Receivables Officer

We're Hiring: Accounts Receivables Officer

Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment? We got you covered

We are currently on the lookout for a Accounts Receivables Officer to join our team at Cloudstaff, the #1 workplace everywhere Think you qualify for the role? Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant

Role: Accounts Receivables Officer

Work Arrangement: Work from Home

Location: Any CS PH Branch - Makati/Ortigas/Pampanga/Tarlac/Cebu/Davao

Schedule: Morning Shift

Job Description:

The Accounts Receivable Officer is part of the Credit team and is responsible for providing day to day  accounts receivable and related administrative services within the Company, and to the Corporate Head  Office.

This role manages high-volume receivables processing, including direct debits, credits, and client receipts,  ensuring all transactions comply with established policies and procedures. The position also involves responding to internal staff and stakeholder enquiries, supporting the broader branch network with  professionalism and attention to detail.

As this role supports offshore delivery, it requires strong English communication skills, adaptability within a global working environment, effective virtual collaboration, and the ability to operate independently with  minimal supervision.

Key responsibilities:

• Daily download of bank statements in AUS/NZ
• Daily download and receipting of Bpay transactions
• Daily download and receipting of Ezidebit/ NZ direct debit transactions
• Daily receipting and Excel upload EFT transactions
• Daily download and receipting of Credit card payments
• Liaise with Credit team on unidentified/unallocated transactions
• Follow documented procedures and ensure compliance with role-based access and escalation protocols.
• Deliver outputs within agreed turnaround times and accuracy standards, maintaining clear  documentation for traceability.
• Identify exceptions or uncertainties early and escalate promptly to onshore leads to minimize risk.
• Other duties as required

Key Competencies

• Attention to Detail and high degree of accuracy
• Strong Numeracy skill
• Ability to problem solve and manage queries to successful outcomes
• Strong communication skills for client and internal stakeholder interactions.
• Well organised and able to prioritise effectively
• Adaptability and a willingness to learn
• Ability to stay calm under pressure when dealing with a high-volume workload
• Ability to maintain confidentiality at all time
• Ability to work independently and meet tight deadlines
• Comfortable working across time zones to liaise with clients or teams in Australia/ New Zealand

Values Alignment

• Demonstrates curiosity and boldness in thinking and approach
• Builds trusted client and internal relationships
• Strong communication and collaboration behaviours
• Takes proactive accountability for delivering quality work and results, with care
• Proven decision-making, problem-solving, communication and time management skills
• Effective at working as part of a tea

Qualification and requirements:

• Advanced Excel skills with proven ability to use Pivot tables, VLOOKUP and related functions for financial reporting and reconciliation.
• Demonstrated experience processing high-volume receivables and performing accurate data entry in  a fast-paced environment.
• Background in end-to-end accounts receivable operations or within a broader accounting function,  preferably in an offshore or shared services setting.
• Working knowledge of electronic payment platforms and banking processes, including EFT, BPAY  and direct debit transactions.
• Experience using accounting and ERP systems (MYOB, Xero or similar financial software)
• Strong attention to detail, numeracy accuracy and commitment to maintain data integrity across all  financial records.
• Diploma or degree in Accounting, Finance or related field (not mandatory, but preferred)
• Certifications or training relevant to AR / credit control or bookkeeping. Certifications or training  relevant to AR / credit control or bookkeeping.
• 2-3 years prior experience working with Australia or global clients, ideally within an offshore shared services environment.

Non-negotiable skills & requirements:

• 2-3 years of proven experience handling accounts receivable.
• Proficient with accounting software and advanced Excel capabilities.
• Experience with AU accounts is preferable.

Perks & Benefits (Work From Home):

• Comprehensive health and life insurance on your 16th day of employment, covering 1 free dependent on the 16th day of employment
• Flexible leave credits which may be used for vacation, emergency and sick leaves
• Quarterly perks boxes for WFH staff, offering groceries and snacks to keep you fueled  Superb and exciting Mid-Year Parties – with items to give away and cash prizes
• Endless opportunities for career advancement
• Annual Performance Review with Salary Increase
• We set you up for success with a company-provided PC/Laptop and fiber internet connection
• Tech-on-wheels Support
• Participate and join our CS Social Clubs and Special Interest Groups to connect with colleagues
• International career growth and connections
• Unlimited cash incentives for hired referrals
• Mental Wellness Employee Assistance program through Lifeworks
• In-house psychiatrist available to support employees' well-being
• Become part of the Employee Share Units program
• Cloudstaff Dream Points - To be used for bidding useful items like appliances, kitchenettes etc.

Cloudstaff : Build Your Career, Anywhere

Established in 2005, Cloudstaff is a leading outsourcing company that empowers businesses to thrive through smarter talent solutions. We're passionate about creating a work environment that fosters your professional growth and overall well-being.

Why Cloudstaff is the #1 Workplace?

• Award-winning Culture: We're committed to building the #1 Workplace Everywhere, with a proven track record of staff engagement initiatives and industry recognition

• Invest in You: We support your development through comprehensive training programs, mentoring and opportunities for career advancement

• Thrive as an Individual: We offer a strong work-life balance with flexible schedules, meaningful perks and a collaborative team environment.

**To become a priority applicant, please share a 1-2 minute video introduction detailing you experience in this specific role. You can upload your video to the CSJobs platforms. Please use a clean, distraction-free background and speak clearly and articulately.**