DevOps Engineer w/ Incident Management Exp

Ready to build the future with AI?

At Genpact, we don't just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation,our teams implementdata, technology, and AI to create tomorrow, today. Get to know us atand onLinkedIn,X,YouTube, andFacebook.

We're excited to offer a special Joining Bonus to candidates who can start with us on or before November 30, 2025. This is a great opportunity to be rewarded for making an early commitment and becoming part of our growing team. Don't miss out—apply now and take advantage of this limited-time offer

Inviting applications for the role of Lead Consultant, DevOps Engineer

In this role, you will be responsible for ensuring the stability and performance of our application environments. You will leverage monitoring and observability tools to perform deep-dive analysis and manage incidents effectively, minimizing business impact through timely resolutions.

·       Utilize monitoring and observability tools such as Splunk, SumoLogic, or Dynatrace to analyze application and system logs.

·       Perform initial triage and investigation during incidents, providing resolutions or recommendations to minimize business impact.

·       Read and understand application code (both front-end and back-end) to aid in troubleshooting and debugging efforts.

·       Collaborate with development teams using Git platforms like GitHub or Bitbucket.

·       Identify and implement opportunities for improvement and automation within the environment management processes.

·       Experience with monitoring and observability tools such as Splunk, SumoLogic, or Dynatrace.

·       Incident management experience, particularly at L1 and L2 levels.

·       Ability to read and understand application code for troubleshooting purposes.

·       Proficiency with Git and familiarity with platforms like GitHub or Bitbucket.

·       Familiarity with cloud platforms like AWS or GCP for checking service health and logs.

·       Experience with container platforms such as Docker or Kubernetes for basic application troubleshooting.

·       Understanding of scripting languages like Python or Bash for automation scripts.

Why join Genpact?

• Lead AI-first transformation – Build and scale AI solutions that redefine industries

• Make an impact – Drive change for global enterprises and solve business challenges that matter

• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills

• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace

• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build

• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let's build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.