Deparment Store Customer Service

4 days ago

General Santos P, Philippines KCC Property Holdings Inc. Full time ₱150,000 - ₱250,000 per year

We are seeking a customer-focused Management Trainee to join our Department Store Customer Service Team. The successful candidate will be responsible for handling customer complaints, provide timely solutions, and collaborate with internal teams to drive customer satisfaction.

Qualifications:

  • Experience in handling customer complaints and concerns in a retail field.
  • Exposure to sales transactions or similar environments.
  • Proven ability to handle irate internal and external customers.
  • Excellent communication and interpersonal skills.
  • Ability to work under pressure and manage stress.
  • Flexible and adaptable to changing situations.
  • Strong problem-solving and analytical skills.
  • Can work extended hours as needed.

Job Types: Full-time, Permanent

Benefits:

  • Additional leave
  • Employee discount
  • Health insurance
  • Life insurance

Work Location: In person

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