CSR| Administrative Support Associate- CEBU BASED

1 day ago

Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time $104,000 - $130,878 per year

We are looking for a Customer Service Representative (CSR) to join our team in Cebu City. In this role, you will be the first point of contact for our customers, handling calls, chats, or emails to resolve concerns and provide accurate information. Your goal is to deliver exceptional service, maintain customer satisfaction, and ensure a smooth experience with every interaction. This position is perfect for individuals who are passionate about helping others, have strong communication skills, and thrive in a fast-paced environment. Whether you're an experienced professional or a fresh graduate, we offer training to help you succeed and grow in your career.

Key Responsibilities:

  • Respond to customer inquiries and complaints via phone, email, and chat, providing prompt and professional assistance
  • Accurately process customer orders, returns, and exchanges
  • Maintain detailed records and documentation of all customer interactions
  • Assist with various administrative tasks, such as data entry, filing, and general office support
  • Collaborate with cross-functional teams to ensure seamless customer experiences
  • Identify opportunities for process improvements and provide recommendations to management

Qualification:

  • 1-2 years of experience in a customer service or administrative support role, preferably in a call centre environment
  • Excellent communication and interpersonal skills, with the ability to handle challenging situations with empathy and professionalism
  • Strong problem-solving and critical thinking abilities, with a focus on delivering customer-centric solutions
  • Ability to work well in a team and adapt to a fast-paced, dynamic work environment
  • Fluent in English, both written and verbal

What we offer

  • Competitive salary and benefits package
  • Opportunities for career growth and skill development
  • Supportive and collaborative work culture
  • Flexible work arrangements and a focus on work-life balance
  • Comprehensive training program to help you succeed in your role

  • Cebu | CSR | Healthcare Account | At least 1 year of BPO Experience

    1 week ago

    Cebu City, Central Visayas, Philippines Strategic Office Support Incorporated Full time ₱500,000 - ₱1,000,000 per year

    Location: Ebloc 3, Padriga St., IT Park, Apas, Cebu CityEmployment Type: Full-Time | On-Site | Shifting Schedule | Paid TrainingGrow your career in healthcare support.We're hiring experienced BPO professionals to assist U.S.-based healthcare providers. If you're a strong communicator with at least 1 year of BPO experience, apply now.What You'll Do:Handle...

  • Customer Service Representative| CEBU

    4 weeks ago

    Cebu City, Central Visayas, Philippines HRTX Full time

    Job Title: Customer Service Representative (CSR) AssociateLocation: CebuWork Setup: Onsite, Night ShiftRole PurposeThe CSR Associate is responsible for delivering excellent customer service by assisting clients with inquiries, resolving concerns, and ensuring a positive customer experience. This role involves handling calls, chats, or emails, providing...

  • CSR Non-Voice for Cebu Site

    2 weeks ago

    Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full time

    Join to apply for the CSR Non-Voice for Cebu Site role at Talent Outsourcing Channel Solutions.Urgently Hiring We are in need of Customer Service Representative for Non Voice Account in Cebu Site.Qualificationsat least HS/SHS graduateExcellent Communication Skills (Oral/Written)Amenable to work on site and in shifting schedulesGood computer navigational...

  • Hiring CSR Healthcare

    1 week ago

    Cebu City, Central Visayas, Philippines Strategic Office Support Inc. Full time ₱500,000 - ₱1,000,000 per year

    Now Hiring: Healthcare Support AssociateWork Location: On-site at Ebloc 3, Padriga St., Cebu IT Park, Lahug, Cebu CitySchedule: Work hours aligned with U.S. client operationsStrategic Office Support, Inc. partners with U.S. healthcare providers to deliver high-quality administrative and operational services. We're seeking motivated professionals who want to...

  • Data Entry Support Associate- Cebu Based

    7 days ago

    Cebu City, Central Visayas, Philippines Work Avenue and Business Solutions Incorporated Full time $104,000 - $130,878 per year

    We are seeking a highly organized and detail-oriented Data Entry to join our team in Cebu City, Cebu. As a Data Entry , you will play a crucial role in maintaining accurate and up-to-date business records and information. This full-time position offers the opportunity to work in a dynamic and collaborative environment, contributing to the overall success of...

  • Urgent Hiring: CSR Healthcare

    1 week ago

    Cebu City, Central Visayas, Philippines Strategic Office Support Incorporated Full time $4,000 - $6,000 per year

    Join Our Growing Team as a Healthcare Support Associate Work Location: Ebloc 3, Padriga Street, Cebu IT Park, Lahug, Cebu City Work Schedule: Rotating shifts aligned with U.S. business hoursAbout the RoleWe are looking for driven individuals to join our team as Healthcare Support Associates, providing exceptional service to healthcare providers in the United...

  • Healthcare Support Associate

    6 days ago

    Cebu City, Central Visayas, Philippines Strategic Office Support Inc. Full time $104,000 - $130,878 per year

    Now Hiring: Healthcare Client Support AssociateWork Location: On-site at Ebloc 3, Padriga St., Cebu IT Park, Lahug, Cebu CityWork Schedule: Shifting hours in line with U.S. healthcare operationsAt Strategic Office Support, Inc., we partner with U.S. healthcare providers to deliver reliable back-office and patient support services. We're looking for...

  • CSR - Customer Service Representative

    1 week ago

    Cebu City, Central Visayas, Philippines Strategic Office Support Inc. Full time $40,000 - $60,000 per year

    Now Hiring: Healthcare Associate – Build Your Career With UsWork Location: Ebloc 3 Building, Padriga Street, Cebu IT Park, Lahug, Cebu CityWork Schedule: Shifts aligned with U.S. client operationsAbout the RoleWe're looking for motivated individuals to provide outstanding support to U.S.-based clinics and healthcare providers. As part of our team, you'll...

  • CSR - Cebu

    7 days ago

    Cebu City, Central Visayas, Philippines AUMTREND PH INC Full time ₱200,000 - ₱260,000 per year

    1-2 years of BPO experience (voice and international account)Willing to work onsite Cebu Business Park, Cebu CityJob Type: Full-timePay: Php20, Php26,000.00 per monthWork Location: In person

  • cbs - business support associate (cebu)

    1 week ago

    Cebu City, Central Visayas, Philippines Metrobank Full time ₱150,000 - ₱300,000 per year

    JOB SUMMARY :The position is responsible in assisting the MCC Cebu office to support the Relationship Manager and Relationship Associates from accreditation, documentation, daily log consolidation, sales pipeline call out d merchant call out. The jobholder is responsible in providing minimal merchant customer service. DUTIES & RESPONSIBILITIES :Coordinating...