Sales & Social Media Associate

1 week ago

Dasmariñas, Calabarzon, Philippines UPTC Full time ₱250,000 - ₱350,000 per year

We're looking for a Sales Support & Social Media Associate to help grow our brand's presence and assist customers across multiple platforms. In this role, you'll manage online inquiries, process orders accurately, and work closely with the sales team to create a seamless customer experience. If you're a people-person who enjoys both digital engagement and sales operations, this is the perfect opportunity to shine.

Key Responsibilities

  • Customer Engagement: Respond promptly to inquiries on platforms such as Meta (Facebook), Viber, and email, providing accurate product, pricing, and availability details.
  • Order Processing: Ensure smooth handling of customer orders, maintain accurate sales records, and support the team in meeting daily targets.
  • Sales Enablement: Gain knowledge of product offerings to recommend solutions that improve the sales cycle and enhance customer satisfaction.
  • Team Collaboration: Coordinate with the sales and logistics teams to track order status, dispatch schedules, and prepare necessary sales documents.
  • Process Improvement: Identify opportunities to enhance efficiency and customer experience within the sales process.
  • General Support: Assist the General Manager with other tasks as needed to keep operations running smoothly.

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