Accounts Receivable Helpdesk

1 week ago

Taguig, National Capital Region, Philippines HRTX Recruitment Full time

The Accounts Receivable Helpdesk is responsible for providing timely support and resolution to internal and external stakeholders regarding accounts receivable inquiries. The role ensures accurate and efficient handling of customer billing, payment issues, and account reconciliation matters, contributing to the overall efficiency of the AR process.

Key Responsibilities:

  • Respond promptly to customer and internal inquiries related to invoices, payments, and account balances.
  • Investigate and resolve billing discrepancies, payment delays, or other AR-related issues.
  • Assist in the reconciliation of accounts receivable and maintain accurate records of all communications.
  • Escalate complex issues to the appropriate AR or finance team members.
  • Support month-end and year-end closing activities as required.
  • Maintain knowledge of company policies, procedures, and AR systems.
  • Generate reports and provide data to support management decisions.
  • Ensure compliance with internal controls and financial regulations.

Qualifications:

  • Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
  • Prior experience in accounts receivable, customer service, or finance support is preferred.
  • Strong communication and problem-solving skills.
  • Proficiency in accounting software and Microsoft Office, especially Excel.
  • Attention to detail and ability to work under tight deadlines.
  • Customer-focused mindset with professional interpersonal skills.

Job Type: Full-time

Pay: Php30, Php55,000.00 per month

Benefits:

  • Company events
  • Health insurance
  • Opportunities for promotion
  • Promotion to permanent employee

Work Location: In person

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