NCI Operations Engineer Associate

2 weeks ago

Pasig, National Capital Region, Philippines Inchcape Full time $70,000 - $120,000 per year

About The Company

Inchcape is the leading global automotive distributor operating in more than 40 markets. We partner with some of the biggest brands in the business to power better mobility today and in the future.

Our diverse global team of over 18,000 talented colleagues foster an inclusive and collaborative culture, delivering a brilliant experience for our customers and partners. We're a dynamic and fast-growing business, driving the transformation of our industry and redefining tomorrow

The Digital Delivery Centres accelerate Inchcape's digital journey by positively impacting the business and its customers through innovative and essential technological solutions.

Through our top talents, we support the mobility of millions of people globally through the power of digital technology.

Purpose of Role:

As an NCI Operations Engineer Associate, you will support and maintain services across Inchcape's global infrastructure, collaborating with regional, global, and DDC platform teams. This role is ideal for recent graduates with a passion for IT operations and infrastructure, offering hands-on experience in data center, cloud, and network services.

Job Role and Responsibilities:

  • Scope & Service Delivery
  • Provide support to internal operations in DDCs (Colombia and Philippines).
  • Deliver services to Inchcape markets globally (UK, Europe, Africa, Americas, Asia Pacific).
  • Participate in projects and integrate new services into support operations.
  • Operate within data center, cloud, and network environments.
  • Strategy & Planning
  • Contribute to process improvements and policy implementation.
  • Collaborate with engineering, applications, and database teams to ensure system reliability and scalability.
  • Monitor services and hardware performance.
  • Operational Management
  • Respond to customer escalations and manage ticketing tools.
  • Implement digital workflows for NCI service support.
  • Monitor system performance and generate reports.
  • Support identity management and infrastructure operations.
  • Provide guidance to junior team members.
  • Manage and support the Office 365 environment.

Qualifications:

  • Education
  • Bachelor's degree in Computer Science, Information Systems, or a related field.
  • Skills & Experience
  • Knowledge of IT infrastructure and virtual machine operations (e.g., patching, backups, monitoring).
  • Familiarity with Microsoft Office 365, OneDrive, SharePoint, Teams (Level 2 support) – desirable.
  • Understanding of support processes and systems development life cycle methodologies.
  • Personal Attributes
  • Strong decision-making skills in high-pressure environments.
  • Excellent communication and documentation abilities.
  • Self-motivated with a customer-focused mindset.
  • Capable of conducting research and presenting findings.

Realise your potential

  • Build a brilliant career, where you're encouraged and supported to fulfil your ambition, mentored by excellent managers.

  • Explore exciting and rewarding career pathways, with regular promotion and performance reviews to help you progress.

  • Develop your expertise and upgrade your skills with continuous training in the latest tech advancements.

If you have the skills, passion, and drive to thrive in this role, and you're ready to grow your career with a dynamic global team in the digital space, we want to hear from you

  • Operations Field Associate

    4 days ago

    Pasig, National Capital Region, Philippines SMS Global Technologies Inc. Full time ₱400,000 - ₱600,000 per year

    We are looking for Operations Field Associate who is responsible for ensuring that equipment and facilities function reliably and efficiently. Implement maintenance strategies, including preventive, predictive, and corrective maintenance, to minimize downtime, reduce costs, and maximize productivity.Duties and ResponsibilitiesImplementing maintenance...

  • Operations Associate

    2 days ago

    Pasig, National Capital Region, Philippines Exclusive Networks Full time ₱1,200,000 - ₱2,400,000 per year

    Exclusive Networks (EXN) is a global cybersecurity specialist that provides partners and end-customers with a wide range of services and product portfolios via proven routes to market. With offices in over 45 countries and the ability to serve customers in over 170 countries, we combine a local perspective with the scale and delivery of a single global...

  • Support Operations Associate

    7 hours ago

    Pasig, National Capital Region, Philippines Eastvantage Business Solutions Inc. Full time ₱900,000 - ₱1,200,000 per year

    Join our dynamic Operations Team as a Support Operations Associate, where you'll be the go-to problem solver and process champion. In this role, you'll bridge the gap between our customers and internal teams, ensuring smooth operations, timely support, and a stellar experience for everyone involved. English is our primary working...

  • Business and Operations Associate

    2 weeks ago

    Pasig, National Capital Region, Philippines Pearl Talent Full time ₱250,000 - ₱500,000 per year

    DescriptionJob Position:Business and Operations AssociateWork Arrangement:Fully RemoteJob Type:Full-time, Independent ContractorWork Schedule:Monday–Friday, 9:00 AM to 6:00 PM Eastern TimeAbout Pearl Talent:Pearl works with the top 1% of candidates from around the world and connects them with the best startups in the US and EU. Our clients have raised over...

  • Finance Operations Associate

    2 weeks ago

    Pasig, National Capital Region, Philippines Manpower Outsourcing Services, Inc. Full time ₱800,000 - ₱1,200,000 per year

    Qualification:Must have 3 years of experience in finance operationBachelor's Degree holderJob Description - Finance Operations AssociateGoal of establishing a process for reviewing contracts, identifying, calculating, and charging interest fees, and reporting on interest surcharge benefits with a target of customers per quarter.Deliverables, KPI &...

  • Operations Specialist

    2 days ago

    Pasig, National Capital Region, Philippines Virtua Solutions Outsourcing Full time ₱1,200,000 - ₱2,400,000 per year

    About the RoleWe're looking for a detail-oriented, systems-savvy Operations Specialist (SaaS Platform & Program) to join our team. This role blends program operations (communications, scheduling, logistics) with platform operations (data processing, QA, backend enablement). You'll help ensure our programs run smoothly end-to-end—powering both member...

  • Operations and Maintenance Engineer Officer

    1 week ago

    Pasig, National Capital Region, Philippines POWER 4 ALL, INC. Full time ₱1,200,000 - ₱1,920,000 per year

    Your bite-size role:Power 4 All, Inc. is currently looking for Operations and Maintenance to join our team. You will be responsible for ensuring the proper functioning, maintenance, and troubleshooting of equipment and systems in these facilities.The ideal candidate should exhibit high standards in communication to partners and clients being an ambassador of...

  • qa engineer

    4 days ago

    Pasig, National Capital Region, Philippines RADIUS TELECOMS INC. Full time ₱1,200,000 - ₱2,400,000 per year

    Job Summary:We are seeking a highly skilled QA Engineer with expertise in fiber optics, network equipment, and telecommunications standards. The ideal candidate will have hands-on experience with the installation, configuration, and troubleshooting of network components such as Centralized Equipment Nodes (CEN), Optical Line Terminals (OLT), and rectifiers....

  • Network Management Associate

    2 weeks ago

    Pasig, National Capital Region, Philippines PH GLOBAL JET EXPRESS INC. Full time ₱900,000 - ₱1,200,000 per year

    Job SummaryThe NMD Associate is responsible for monitoring, validating, and analyzing operational data across the J&T Express network to ensure accuracy, efficiency, and compliance with company standards. This role supports daily operations by coordinating with branches, hubs, and other departments, providing timely reports, and assisting in the...

  • Operations Associate

    1 week ago

    Pasig, National Capital Region, Philippines Insight Full time ₱300,000 - ₱600,000 per year

    Location: This is Hybrid opportunity. Our office location is at 10th and 11th Floor Robinsons Cyber Omega, Pearl Drive, Ortigas Center, Pasig City, Metro Manila, Philippines 1605Insight at a Glance14,000+ engaged teammates globallyCertified GPTW (Great Place to Work)20 on Fortune's World's Best Workplaces list$9.2 billion in revenueReceived 35+ industry...