Support Associate

4 days ago

Marikina City, National Capital Region, Philippines N5M Developer and Maintenance Corporation Full time ₱24,000 - ₱72,000 per year

Join a purpose-driven company helping OFWs achieve their dreams. Global SME Loans Inc. offers a supportive team, professional growth, and a chance to make a real difference.

KEY RESPONSIBILITIES:

  • Conductbacktracking and reassessment of client-submitted loan requirements to verify accuracy, completeness, andauthenticity.
  • Ensure all documentsare properly filed, updated, and tagged in the system according to internal protocols.
  • Coordinate with the team forany missing, incorrect, or outdated requirements.
  • Provide timely updates andreports regarding documentation status to the Loans Department Supervisor or Manager.
  • Assist in data encoding, documentscanning, and maintaining digital records of loan applications.
  • Helpmonitortheprogress of applications and ensure that all client submissions meet internal compliance checklists.
  • Flag any irregularities or inconsistencies in documents for further review and investigation.
  • Support the teaminmeeting daily productivity targets and maintaining service level agreements (SLAs).
  • Perform otheradministrative tasks as may be assigned by the departmenthead.

KEY QUALIFICATIONS:

  • At least High School Graduate; College level or graduate preferred.
  • With background or interest in loans, finance, or customer service is an advantage. Strong organizational skills and attention to detail.
  • Good communication and interpersonal skills.
  • Basic knowledge of Microsoft Office (Word, Excel, Outlook). Ability to multitask and work in a fast-paced environment.

ADDITIONAL BENEFITS

  • Mid Year Bonus
  • Performance Bonus
  • 13th Month Pay
  • Bereavement Assistance
  • Financial Assistance
  • HMO
  • Paid Leaves
  • Company Events
  • Training Programs
  • Opportunities for Promotion

At GSLI, we foster a positive and disciplined work culture where your contributions truly matter. Our team lives by our core values — integrity, focus, and care — and we empower employees to grow with us.

Job Type: Full-time

Pay: Php Php710.00 per month

Benefits:

  • Company events
  • Health insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Ability to commute/relocate:

  • Marikina: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Bachelor's (Preferred)

Willingness to travel:

  • 100% (Preferred)

Work Location: In person

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