Customer Relationship Management Manager

1 week ago

Manila, National Capital Region, Philippines Nezda Global Full time $90,000 - $120,000 per year

About the Role

As a CRM Process Manager, you'll design and lead Salesforce CRM and MarTech strategies that connect sales and marketing programs end-to-end. You'll partner with senior client stakeholders, translate business needs into technical solutions, and ensure successful delivery in complex, multi-cloud environments.

Key Responsibilities

  • Develop CRM strategy and business cases for large-scale programs.
  • Drive customer acquisition and engagement initiatives.
  • Lead the full lifecycle of CRM/Salesforce programs — from requirement gathering and solution design to deployment.
  • Manage sales & marketing program execution with a strong focus on measurable outcomes.
  • Analyze data to optimize campaigns and identify process improvements.
  • Collaborate with cross-functional, global teams and senior client executives.

Must-Have Qualifications

  • 8+ years
    relevant CRM/Salesforce experience.
  • Proven track record in Salesforce multi-cloud implementation (Sales, Service, Marketing Cloud).
  • Salesforce certifications across different Clouds.
  • Strong consulting background and client-facing delivery experience.
  • Expertise in CRM/MarTech strategy, sales & marketing transformation.
  • Data-driven decision-making and analytics skills.
  • Willingness to work in BGC, Taguig (hybrid/RTO as required).

Good-to-Have

  • Experience with channel integration and real-time decisioning.
  • Knowledge of digital marketing channels and how they work together.
  • Background in managing CRM programs for large, complex clients.

Why Join Us

  • Work on transformative CRM projects with G2000 clients.
  • Collaborate with global experts in strategy, industry, and technology.
  • Access personalized learning and Salesforce certifications.
  • Thrive in a diverse, inclusive culture with opportunities to grow across markets.

  • Customer Relationship Manager

    3 days ago

    Manila, National Capital Region, Philippines beBeeRelationship Full time $50,000 - $80,000

    Job Description:The Customer Relationship Specialist is responsible for fostering relationships with customers and providing them with timely value propositions. This propels customers to grow and achieve goals while simultaneously strengthening their relationship with the business.The Customer Relationship Specialist helps transition customers from the...

  • Customer Relationship Manager

    3 days ago

    Manila, National Capital Region, Philippines beBeeSuccess Full time $80,000 - $120,000

    Customer Relationship ManagerAbout UsWe are a leading customer communications platform, leveraging artificial intelligence to transform the way businesses connect with their customers. Our mission is to empower our customers and their employees to achieve success through real-time insights and automation.Our TeamYou will be part of a collaborative team...

  • Supplier Relationship Manager

    1 week ago

    Manila, National Capital Region, Philippines Global Process Manager Inc. Full time $70,000 - $120,000 per year

    Company DescriptionAbout Garrets InternationalGarrets Internationalis a part of the Wrist Group. It is an experienced, always exploring maritime service partner operating in more than 700 ports and serving 35,000 seafarers worldwide. For more than 30 years, we have provided full service of provision and stores, persistently fuelling better lives on board...

  • Relationship Manager

    7 days ago

    Manila, National Capital Region, Philippines 4M SPC TOLLING SERVICES INC Full time $104,000 - $130,878 per year

    What You'll DoClient Relationship Management Build and maintain strong relationships with key customers, distributors, and partners.Account Growth & Retention Identify opportunities to grow existing accounts and ensure long-term client satisfaction.Cross-Functional Collaboration Work closely with Sales, Operations, and Product teams to align customer...

  • Relationship Manager

    1 week ago

    Manila, National Capital Region, Philippines First Metro Asset Management Inc. Full time ₱500,000 - ₱1,000,000 per year

    JOB SCOPE: The position is responsible for over-all sales performance, acquisition of new business, retention of quality business and relationship management through the direct sales channel. QUALIFICATIONS:College graduate preferably business related Supervisory level - sales related field work preferably in financial services but not required Basic...

  • Relationship Manager

    2 weeks ago

    Manila, National Capital Region, Philippines RCBC Full time

    Job SummaryResponsible for soliciting new customers, as well as developing and growing a designated portfolio of corporate customers through professional account/relationship management, marketing and delivery of bank products and services with the end in view of attaining mandated targets, maximizing profitability for the bank and at the same time ensuring...

  • Senior Customer Relationship Manager

    3 days ago

    Manila, National Capital Region, Philippines beBeeAccount Full time $40,000 - $60,000

    Job Opportunity: Client Account SpecialistRole OverviewThis is a critical role that contributes to the growth and maintenance of existing client accounts.The Client Account Specialist will be responsible for establishing and nurturing effective relationships with clients, promoting trust and respect in the process.The ideal candidate will possess excellent...

  • Relationship Manager

    1 week ago

    Manila, National Capital Region, Philippines EastWest Bank Full time ₱500,000 - ₱1,000,000 per year

    About the JobLocation: Metro Manila Corporate Title: Relationship Manager Work Arrangement: Onsite Our Branches/Stores is looking for experienced professionals to join us in Metro Manila in the role of Relationship Manager. As a Relationship Manager, you will drive the business by prioritizing high-net-worth clients for innovative financial...

  • Relationship Manager

    1 week ago

    Manila, National Capital Region, Philippines First Circle Full time $60,000 - $80,000 per year

    First Circle, a leading fintech company in the Philippines, is looking for a customer-oriented Relationship Manager to join our team. As a Relationship Manager, you will be responsible for building and nurturing strong relationships with our clients, understanding their financial needs, and providing them with tailored financing solutions. First Circle,...

  • Relationship Manager

    1 week ago

    Manila, National Capital Region, Philippines First Circle Full time ₱104,000 - ₱130,878 per year

    First Circle, a leading fintech company in the Philippines, is looking for a customer-oriented Relationship Manager to join our team. As a Relationship Manager, you will be responsible for building and nurturing strong relationships with our clients, understanding their financial needs, and providing them with tailored financing solutions.First Circle,...