Business Operations Specialist

5 days ago

Pasay, National Capital Region, Philippines 2GO Group Inc. Full time ₱900,000 - ₱1,200,000 per year

Job Description:

The Data & Process Specialist is responsible for transforming data into actionable insights through deep-dive analytics with insighting, dashboard development and structured management reporting. This role also supports business efficiency through process mapping, policy development, end-to-end process build and drives system enhancement initiatives aligned with operational goals.

Duties and Responsibilities:

  • Data Analytics & Insights

    Analyze business data to identify trends, issues, and opportunities, Translate findings into concise business insights and recommendations and build ad hoc and recurring reports to support decision-making
  • Dashboard Creation

    Design and maintain interactive dashboards using Power BI/ QuickSight and automate and streamline reporting processes for Operations KPIs
  • Process Improvement

    Document and map existing processes; identify gaps or inefficiencies and recommend and document policies and procedures to improve accuracy, turnaround time, and compliance
  • System Enhancements

    Collaborate with IT and cross-functional teams to propose, test, and implement system improvements and define business requirements for new tools, features, or integrations supporting operational needs
  • Stakeholder Collaboration

    Partner with operations teams for data analytics and insighting and partner with internal stakeholder for process and policy build

Qualifications:

  • Bachelor's degree in business, IT, Statistics, Engineering, or related field
  • At least 2 to 3 years' experience in data analysis and process design
  • Must be amenable to start ASAP

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