
Delivery Manager
7 days ago
Job Overview:
As a Delivery Manager, you are accountable for ensuring assigned initiatives are delivered on
time, within quality standards, and commercially ready for launch.
You will take ownership of how delivery happens — from planning and coordination through
execution and handover — ensuring that every step of the process runs smoothly and that the
final outcome meets both business and technical requirements.
This is a hands-on role where you will work closely with Product Owners, UI/UX, Engineering, QA, and other stakeholders to manage the end-to-end delivery cycle. You will also help implement and operate a new, collaboration-focused delivery process that works for both planned roadmap initiatives and urgent, unplanned priorities.
Responsibilities:
Full Delivery Accountability
- Own the "how" for assigned initiatives, ensuring they are delivered on time, within agreed quality standards, and fully prepared for commercial launch.
- Manage timelines, dependencies, and resources to maintain delivery commitments.
- Track delivery metrics and proactively address risks, issues, or scope changes before they impact the outcome.
Day-to-Day Delivery Management
- Oversee the daily execution of work, ensuring teams stay aligned on priorities and deliverables.
- Facilitate delivery ceremonies such as sprint planning, backlog refinement, standups, and retrospectives.
- Remove blockers and ensure smooth collaboration across all functions involved in the initiative.
Process Implementation and Continuous Improvement
- Support the design, rollout, and operation of a delivery process that accommodates both planned and unplanned work.
- Maintain visibility and transparency of delivery progress for all stakeholders.
- Identify improvement opportunities and work with leadership to refine delivery workflows and governance.
Cross-Functional Coordination
- Partner with Product Owners, UI/UX, BAs, and Engineering Leads to ensure requirements are clear, feasible, and aligned with business priorities.
- Work closely with Engineering and QA to ensure quality is built in at every stage of delivery.
- Coordinate readiness activities with Commercial, Support, and other teams to ensure smooth launch and adoption.
Team Enablement and Culture
- Foster a culture of ownership, collaboration, and continuous delivery within working teams.
- Ensure all team members understand the context and objectives behind their work.
- Promote agility, adaptability, and focus on value delivery over pure output.
Qualifications:
- Proven experience in project or delivery management for technology products or services.
- Strong knowledge of agile delivery practices (Scrum, Kanban, or hybrid) with experience in end-to-end execution.
- Demonstrated track record of delivering initiatives on time, to quality, and commercially ready.
- Strong organizational and coordination skills with the ability to manage multiple initiatives simultaneously.
- Excellent communication and stakeholder management skills.
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