Customer Care Specialist

4 days ago


Pasay, National Capital Region, Philippines MicroSourcing Full time ₱150,000 - ₱250,000 per year

Discover your 100% YOU with MicroSourcing
Position: Customer Care Specialist

Location: MoA, Two Ecom, MOA, Pasay, Philippines

Work setup & shift: Onsite | Night Shift

Why join MicroSourcing?
You'll Have

  • Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
  • A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
  • Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
  • Career Growth: Take advantage of opportunities for continuous learning and career advancement.
  • Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Key Responsibilities And Qualifications

  • Proficient and comfortable using email transmission, internet navigation, Microsoft applications including Word and Excel, office equipment including fax machine, copier, printer, and phone

  • Effective oral and written communication skills in English

  • Knowledgeable and polite while maintaining a positive attitude

  • Exceptional at multitasking and time management
  • Self-motivated and organized Ability to work efficiently both alone and as a team member
  • Be able to work on multiple tasks. Plan and prioritize actives to achieve results and meet deadlines
  • Strong organizational skills, analytical and detail-oriented
  • Has an excellent writing skill Flexible and highly trainable
  • Knowledgeable about policies and guidelines of Health Insurance
  • Knowledgeable and trained for ICD10, HCPC and familiar with home medical equipment
  • Medical Chart Notes
  • Insurance Verification
  • Customer Service
  • Microsoft Word & Excel

About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%

For more information, visit

  • Terms & conditions apply


  • Pasay, National Capital Region, Philippines PHH Mortgage Corporation Full time $104,000 - $130,878 per year

    About the role Reporting to the Customer Care Team Lead, this full-time Customer Care Center Coordinator role is located in Pasay City, Metro Manila. In this position, you will be responsible for providing exceptional customer service and support to our clients, ensuring their queries and concerns are addressed efficiently and effectively.What you'll be...


  • Pasay, National Capital Region, Philippines PHH Mortgage Corporation Full time ₱1,500,000 - ₱2,500,000 per year

    About the role As the Team Lead, Customer Care Center - Resolutions (Spanish Bilingual) at PHH Mortgage Corporation / Onity Group, you will oversee a team of customer service representatives who provide high-quality resolution support to Spanish-speaking customers. In this full-time, on-site role in Pasay City, Metro Manila, you will be responsible for...


  • Pasay, National Capital Region, Philippines Hellmann Worldwide Logistics Full time ₱1,200,000 - ₱2,400,000 per year

    Über unsBereit, mit uns die Zukunft zu gestalten?Bei Hellmann stehen unsere Mitarbeitenden im Zentrum all unseres Handelns – denn für uns zählen Beziehungen. Teil von Hellmann zu werden bedeutet mehr, als nur in ein globales Unternehmen einzusteigen. Es ist eine Einladung, gemeinsam mit uns die Zukunft der Logistikbranche zu prägen.Unsere...


  • Pasay, National Capital Region, Philippines Hellmann Worldwide Logistics SE & Co. KG Full time ₱900,000 - ₱1,200,000 per year

    Über unsBereit, mit uns die Zukunft zu gestalten?Bei Hellmann stehen unsere Mitarbeitenden im Zentrum all unseres Handelns – denn für uns zählen Beziehungen. Teil von Hellmann zu werden bedeutet mehr, als nur in ein globales Unternehmen einzusteigen. Es ist eine Einladung, gemeinsam mit uns die Zukunft der Logistikbranche zu prägen.Unsere...

  • receptionist

    4 days ago


    Pasay, National Capital Region, Philippines Borough Medical Care Institute Inc. Full time ₱250,000 - ₱350,000 per year

    About the role We are seeking an experienced and professional Receptionist to join our team at Borough Medical Care Institute Inc.' in our Pasay City Metro Manila office. As a full-time Receptionist, you will be responsible for providing exceptional customer service, managing incoming communications, and supporting the smooth running of our busy medical...


  • Pasay, National Capital Region, Philippines access healthcare Full time ₱300,000 - ₱600,000 per year

    About the role As a Healthcare Customer Service Representative - Claims Specialist at access healthcare, you will be the primary point of contact for customers, providing exceptional service and support for healthcare claims processing. In this full-time role based in Pasay City, Metro Manila, you will play a vital part in ensuring a seamless and efficient...

  • Hotel Manager

    4 days ago


    Pasay, National Capital Region, Philippines RainTree Care Services & Senior Residences Full time ₱1,320,000 per year

    Hotel Manager – Oasis Aged Care VillageRainTree Care Services and Senior ResidencesWe are seeking an experienced hotel professional to lead the non-clinical operations of our premium aged care facility, Oasis Aged Care Village. This senior role is ideal for a hospitality leader ready to apply their service excellence skills in a meaningful,...


  • Pasay, National Capital Region, Philippines Infinit-O Full time ₱120,000 - ₱180,000 per year

    Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years.We navigate complex industry landscapes to drive transformative outcomes, helping businesses...


  • Pasay, National Capital Region, Philippines Infinit-O Full time ₱450,000 - ₱900,000 per year

    Infinit-O isn't just about business process optimization, we're about people. For over 20 years, we've been helping some of the world's fastest-growing companies in Financial Services, Healthcare, and Technology achieve multiple strategic advantages through data-driven solutions, high-performance teams, and cutting-edge technology. Our world-class Net...


  • Pasay, National Capital Region, Philippines Sapient Careers - Metro Manila Full time ₱200,000 - ₱300,000 per year

    One-day hiring process Earn up to 25k monthly Sapient is looking for dedicated Healthcare Customer Service Representatives to join our team This is for urgent hiring, submit your application nowResponsibilties:Answer inquiries regarding medical services, insurance coverage, and billingAssist patients with scheduling appointments and accessing medical...