Personal Assistant
4 days ago
About the Role
We are seeking an exceptional Personal Assistant (PA) to serve as a true strategic partner to our Managing Director. This is not a typical task-based admin role—it's about protecting the Managing Director's time and focus, ensuring their energy is channelled into high-value strategic initiatives.
You will own communications, manage the calendar with precision, and make independent decisions to keep priorities moving. When demand from the Managing Director is lighter, you'll apply your skills to assist other team members in ways that directly align with the Managing Director's priorities (through the Operations & Marketing Manager).
If you're proactive, organised, and thrive on building systems that prevent issues before they arise, this role is designed for you.
Key Responsibilities
Inbox & Communication Management: Achieve "inbox zero," triage and respond on behalf of the Managing Director and deliver a daily email digest of key updates.
Calendar & Gatekeeping: Own and optimise the calendar, batching meetings, blocking deep work time, and acting as a firm gatekeeper.
Task & Project Support: Capture and track action items in Zoho Projects, lead daily syncs with the Managing Director, and ensure follow-through.
Business Operations: Manage routine decisions within pre-approved budgets, update CRM/Xero records, and identify opportunities for workflow automation.
Team Enablement: Provide structured support to other CPR Group team members on MD-priority projects (via the Operations & Marketing Manager).
The Ideal Candidate
You are not just looking for a PA job—you want to be a trusted strategic partner.
Mindset: Proactive, accountable, and solutions focused. You anticipate needs and bring recommendations, not just problems.
Experience: Proven track record as an Executive/Personal Assistant supporting a busy Managing Director or entrepreneur.
Skills:
Mastery of Google Workspace (Gmail, Calendar, Drive, Tasks).
Strong experience with CRM(Zoho CRM) and project management tools (Zoho Projects or similar).
Exceptional organisational, gatekeeping, and communication skills.
Ability to conduct desk research and prepare short, actionable briefs.
Confidence in coordinating others and keeping actions moving without formal authority.
Tools We Use: Google Workspace, Zoho (Projects & CRM), and Xero.
What Success Looks Like
The Managing Director feels confident and supported, knowing their inbox and calendar are managed flawlessly.
Systems and processes you establish ensure nothing falls through the cracks.
Meeting briefs, CRM updates, and task schedules are delivered on time—without chasing.
You are recognised as an empowered, autonomous, and critical strategic partner in the business's success.
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