
Technical Support Associate
5 days ago
Key Responsibilities:
Responsible for assembly and maintenance of PCs, VR headsets and gaming controllers, soldering, wiring, small electronics maintenance and repair
3D printer setup, maintenance, repairs, etc.
Ability to diagnose problems and troubleshoot independently
Managing inventory, surfacing alerts about low stock to site management
Communicating & troubleshooting remotely with US-based engineers
Requirements & Qualifications:
College degree in Mechanical or Electrical Engineering
1–2 years of technical experience including electronic and mechanical assembly and repair, soldering, wiring, etc.
Exceptional technical communication: fluency in English, technical/engineering related English skills are necessary, capable of effectively reporting operational status
Technical Aptitude: Comfortable with advanced technology such as VR systems, drone control, and other interactive hardware
Problem-Solving: Quick and efficient troubleshooting abilities to manage real-time challenges
Attention to Detail: High level of accuracy and meticulousness in handling controls and operational processes
Work Environment Fit: Ability to thrive in structured, high-tech operational environments
Preferred Skills (Nice-to-Have):
Familiarity with robotics, automation platforms (VEX robotics, First robotics, Arduino, Raspberry Pi, hobby projects, etc.)
IT management, network device troubleshooting, internet configuration and setup
Python or C coding experience
Own or have used 3D printers, CAD modeling software (SolidWorks, Fusion 360, Onshape)
Job Types: Full-time, Permanent, Fresh graduate
Benefits:
- Health insurance
- On-site parking
- Opportunities for promotion
- Paid training
Work Location: In person
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