Appointment Setter
1 week ago
Responsibilities and Duties
- Taking inbound calls and making outbound calls to schedule appointments
- Maintaining accurate patient information, including (but not limited to): name, phone number, email, address, insurance and demographic information
- Staying abreast with the latest policies and procedures
- Regularly meets or exceeds scorecard KPIs, call audits, and evaluations
- Provide exceptional customer service, interact and communicate clearly, concisely and accurately with co- workers, patients, insurance companies, and others
Qualifications and Skills
A successful Call Center Representative role will possess the following abilities:
- Fluent in English. Excellent verbal and written skills
- Self-motivated, committed, accountable and goal-oriented
- Has experience working in a blended environment
- Ability to work with minimal supervision
- Prior BPO (voice) experience and university degree preferred, but not required
Job Types: Full-time, Permanent
Pay: Php22, Php25,000.00 per month
Benefits:
- On-site parking
- Transportation service provided
Work Location: In person
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