Accounts Receivable Specialist

Location: San Juan City, Philippines (On-Site Only)

Job Type: Full-time, Night Shift

Experience Level: Entry to Mid-Level (1+ years Accounts Receivable experience preferred)

The Opportunity

We are seeking a proactive, detail-oriented Accounts Receivable Specialist to join our essential financial team in San Juan City.

In this vital role, you will be responsible for managing client and insurance accounts, driving timely payment collection, and performing crucial administrative functions necessary to maintain accurate financial records. The ideal candidate possesses excellent communication skills, a professional work ethic, and the ability to contribute positively to the financial health of the organization within a fast-paced night shift environment.

While prior Accounts Receivable experience is an advantage, we are open to strong candidates with a foundation in general accounting or finance. We also welcome new college graduates with an education in medical terminology.

Key Responsibilities

As an Accounts Receivable Specialist, your primary focus will be on collection, administration, and client relations:

• Collection & Follow-Up: Proactively notify clients and insurance providers of due invoices and diligently manage the collection of payments.
• Account Administration: Perform detailed administrative functions for assigned accounts, including updating critical client information (e.g., change of name, address, contact person, insurance carrier, clinic protocol, billing protocol, and special pricing).
• System Maintenance: Ensure that all current follow-up cases and invoices for the day are fully updated, and that pertinent case notes are accurately entered into the system.
• Client Communication: Answer incoming calls from clients and assist with billing and invoice concerns, such as providing total receivables, verifying test results, or requesting medical records.
• Payment Processing: Facilitate and accurately process client credit card and other forms of payment.
• Document Fulfillment: Manage client requests for copies of invoices, aging reports, statements, and other necessary documents for their internal bill processing.

What You'll Need to Succeed: Required Skills & Experience

• Experience: Minimum of 1 year of experience as an Accounts Receivable Specialist (preferred). Previous work experience in Accounts Receivable is a strong advantage.
• Professional Attributes: Possesses professional work principles, a positive attitude, and the ability to anticipate work needs and interact professionally with clients/insurances.
• Work Ethic: Proven ability to follow specific instructions, meet strict deadlines, and effectively multi-task and prioritize tasks.
• Availability: Must be willing and able to work a full-time, mandatory night shift schedule.
• Work Location: Must be able to reliably commute to our on-site facility in San Juan City (this is an on-site only position).
• Language Fluency: Must be fully fluent in English (written and verbal communication required). Spanish fluency is a valued bonus.
• Technical Proficiency: Basic computer proficiency, including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace (Docs, Sheets, Drive).
• Typing Speed: Minimum typing speed of 40 words per minute (WPM).
• Organizational Skills: Excellent organizational skills and attention to detail.

Education & Knowledge

• Education: Senior High School Graduate; Bachelor's/College Degree or equivalent is preferred.
• Medical Background: Minimum of 1 year of completed study in any medical course or equivalent is required, to support interactions related to medical billing.

Benefits & Perks

We offer a competitive compensation package designed to support your career and well-being:

• Fixed Weekend Off schedule.
• Competitive salary with performance-based increases and bonuses.
• Night differential pay upon regularization.
• Comprehensive HMO with provisions for dependents.
• Paid vacation leave, sick leave, regular, and special holidays.
• Strong career growth and promotion opportunities.
• Dynamic work environment with complimentary daily drinks.

Job Type: Full-time

Projected Total Compensation: Php17, Php23,000.00 per month

Work Location: In person