Front Office Associate

3 days ago

Makati City, National Capital Region, Philippines The City Club at Alphaland Makati Place, Inc. Full time ₱250,000 - ₱500,000 per year

Job Highlights

  • Medical Insurace (HMO) that can be extended up to dependent
  • Life Insurance
  • Employee Accommodation

RESPONSIBILIITIES:

Customer Service

  • Ensures that each member/guest receives high quality service
  • Ability to respond to all calls and emails from members regarding their reservations.
  • Meets and greets all member/guest in a friendly and professional manner

Coordination

  • Ensure that all reservations in the outlet are accurate and complete to avoid errors.
  • To work cooperatively with F&B staff regarding guest reservations

Information

  • Promote and support events, new offers and amenities of the club to contribute to its operational success.
  • Must be updated with club activities and inform managers, supervisors, trainers, et. al. of phone messages, schedule changes, client cancellations, etc.
  • Assists in handling the concerns and questions of member/guest.
  • Be able to answer questions about the Alphaland projects.

QUALIFICATIONS

  • Candidate must possess at least Bachelor's/College Degree in Hospitality/Tourism/Hotel Management or equivalent.
  • At least 1 Year(s) of working experience in the related field is required for this position.
  • Preferably 1-4 Yrs Experienced Employee specialized in Hotel Management/Tourism Services or equivalent.
  • With Strong communication skills
  • Successful applicants will receive Monthly Service Charge.
  • Can start as soon as possible.

Additional Information

  • Career Level: 1-4 Years Experienced Employee
  • Qualification: Bachelor's/College Degree
  • Job Specializations: Hotel/Restaurant, Hotel/Tourism
  • Years of Experience: 0 -1 year
  • Job Type: Full-Time
  • Work Set-up: On-Site

The Balesin City offers 30,000 square meters of state-of-the-art amenities dedicated to fulfilling your most demanding lifestyle needs. Located along Ayala Avenue Ext., the Club is within walking distance from most of Makati's major offices, residential buildings, and commercial establishments. A private members' club, The City Club's three floors of business, leisure, and entertainment provide the conveniences of work, home, and everywhere in between, all under one roof.

FEATURES AND AMENITIES

  • Private members' club
  • Offers more than 50 lifestyle amenities
  • Nine specialty restaurants
  • Housed in Alphaland Makati Place, connected to The Alpha Suites luxury serviced residences, and The Shops. The complex is registered under the United States Green Building Council rating system, which administers the Leadership in Energy and Environmental Design (LEED) program
  • 500 underground parking spaces

OUR MISSION AND VISION

We are the metro's top private membership club, offering 30,000 square meters of acclaimed specialty restaurants, corporate and social events venues, sports & recreation facilities, a spa, and a rooftop jazz and events lounge.

We are dedicated to catering to our members' lifestyles by providing excellent service and a convenient and sophisticated hub for work, play, and dining under one roof.

Job Type: Full-time

Benefits:

  • Additional leave
  • Company events
  • Employee discount
  • Health insurance
  • Life insurance
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Ability to commute/relocate:

  • Makati: Reliably commute or willing to relocate with an employer-provided relocation package (Required)

Application Question(s):

  • What is your expected salary?

Experience:

  • Front Office: 1 year (Preferred)

Language:

  • English (Required)

Work Location: In person

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